HENO
HENO is an all-in-one physical therapy software platform that integrates electronic medical records, billing, scheduling, and patient engagement into a single system to streamline your practice operations.
Waystar
Waystar provides a unified healthcare payments platform that automates financial workflows to help providers collect more revenue and simplify the patient billing experience.
Quick Comparison
| Feature | HENO | Waystar |
|---|---|---|
| Website | heno.io | waystar.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $199/month | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2017 |
| Headquarters | Vero Beach, USA | Louisville, USA |
Overview
HENO
HENO is an all-in-one practice management solution built specifically for physical therapy clinics. You can manage your entire patient lifecycle from a single login, eliminating the need to toggle between separate systems for documentation, scheduling, and billing. The platform focuses on reducing administrative overhead so you can spend more time with patients and less time on paperwork.
You can automate your claims scrubbing to reduce denials and use the built-in clearinghouse to speed up your revenue cycle. Whether you run a solo boutique clinic or a multi-location practice, the software provides real-time reporting on your clinic's performance. It helps you stay compliant with HIPAA regulations while offering modern tools like a patient portal and digital intake forms to improve the patient experience.
Waystar
Waystar is a comprehensive healthcare payments platform designed to simplify the complex financial side of medicine. You can manage the entire revenue cycle from a single interface, whether you are running a small private practice or a massive health system. The software automates manual tasks like verifying insurance eligibility, submitting claims, and following up on denials, which allows your staff to focus more on patient care rather than paperwork.
You can also transform the patient experience by providing clear, upfront cost estimates and flexible digital payment options. By consolidating disparate financial tools into one cloud-based system, you gain better visibility into your accounts receivable and reduce the time it takes to get paid. It is built to handle the specific regulatory and billing needs of hospitals, laboratories, and ambulatory practices alike.
Overview
HENO Features
- Integrated EMR Complete your daily notes and evaluations faster with customizable templates designed specifically for physical therapy workflows.
- Embedded Billing Send claims directly to payers through a built-in clearinghouse and track every dollar with real-time RCM reporting.
- Smart Scheduling Manage multiple providers and locations with a drag-and-drop calendar that automatically syncs with patient reminders.
- Patient Portal Give your patients a secure way to fill out intake forms, view their home exercise plans, and pay balances online.
- Digital Intake Eliminate paper forms by sending digital intake links that automatically populate patient charts before their first appointment.
- Real-time Reporting Monitor your clinic's health with instant data on arrival rates, therapist productivity, and net revenue per visit.
Waystar Features
- Eligibility Verification. Verify patient insurance coverage in real-time before the appointment to prevent costly claim rejections and delays.
- Claim Management. Submit and track claims across thousands of payers using automated workflows that catch errors before they reach the insurance company.
- Denial Prevention. Identify the root causes of denied claims with AI-powered insights so you can fix issues and recover revenue faster.
- Patient Cost Estimator. Generate accurate out-of-pocket estimates for your patients to improve transparency and increase the likelihood of upfront collections.
- Digital Patient Payments. Offer your patients convenient ways to pay their bills online or via mobile devices to speed up your cash flow.
- Advanced Analytics. Monitor your financial health with custom dashboards that track key performance indicators and identify areas for operational improvement.
Pricing Comparison
HENO Pricing
- Full EMR access
- Integrated scheduling
- Patient portal
- Digital intake forms
- Real-time reporting
- Standard support
- Everything in Standard, plus:
- Advanced RCM tools
- Customized reporting
- Priority technical support
- Enhanced automation features
- Multi-location management
Waystar Pricing
Pros & Cons
HENO
Pros
- All-in-one system eliminates the need for third-party billing services
- Documentation templates are highly specific to physical therapy needs
- Customer support is responsive and understands the PT industry
- Real-time billing transparency helps you track unpaid claims easily
Cons
- The interface has a slight learning curve for new staff
- Reporting features can feel overwhelming due to high data volume
- Mobile experience is less robust than the desktop version
Waystar
Pros
- Consolidates multiple billing functions into one intuitive dashboard
- Reduces manual data entry through high levels of automation
- Excellent visibility into claim status and payer response times
- Regular updates ensure compliance with changing healthcare regulations
Cons
- Initial implementation requires significant time and staff training
- Customer support response times can vary during peak periods
- Reporting tools have a learning curve for advanced users