Crazy Egg
Crazy Egg is a website optimization software providing visual analytics tools like heatmaps, scroll maps, and A/B testing to help you understand visitor behavior and improve your conversion rates.
Hotjar
Hotjar is a comprehensive website analytics and user feedback platform that combines heatmaps, session recordings, and surveys to help you understand how visitors interact with your site and why.
Quick Comparison
| Feature | Crazy Egg | Hotjar |
|---|---|---|
| Website | crazyegg.com | hotjar.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $29/month | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 2014 |
| Headquarters | La Mirada, USA | St Julian's, Malta |
Overview
Crazy Egg
Crazy Egg helps you see exactly how visitors interact with your website so you can make data-driven improvements. Instead of guessing why people leave your site, you can watch real-time recordings of their sessions and view heatmaps that highlight where they click, move, and scroll. This clarity allows you to identify friction points in your checkout process or discover which headlines actually grab attention.
You can also run A/B tests directly within the platform to compare different page variations and see which one performs better. It is designed for marketing teams, e-commerce owners, and UX designers who want to boost conversions without needing a degree in data science. With simple setup and clear visual reports, you can start optimizing your user experience in minutes.
Hotjar
Hotjar gives you a clear picture of how people actually use your website, going beyond standard numbers and graphs. You can watch real session recordings to see where users get stuck and use heatmaps to visualize where they click, move, and scroll. This helps you identify friction points in your user journey and discover which parts of your pages attract the most attention.
You can also gather direct feedback through on-site surveys and feedback widgets to understand the 'why' behind user behavior. Whether you are a solo founder or part of a large product team, the platform helps you make data-driven decisions to improve conversion rates and user satisfaction. It offers a generous free-forever plan for small sites and scales with your traffic as you grow.
Overview
Crazy Egg Features
- Snapshots & Heatmaps See exactly where your visitors click and how far they scroll so you can place important content where it gets noticed.
- Session Recordings Watch real videos of individual visitor journeys to identify exactly where people get stuck or confused on your pages.
- A/B Testing Launch simple experiments to test different headlines or images and let the data tell you which version drives more sales.
- Traffic Analysis Compare how different audience segments behave by filtering your data by referral source, device type, or geographic location.
- Error Tracking Automatically detect JavaScript errors and broken links that are frustrating your users and causing them to leave your site.
- Surveys Ask your visitors direct questions at the right moment to understand their motivations and collect qualitative feedback for improvements.
Hotjar Features
- Visual Heatmaps. See where your users click, move, and scroll so you can identify which content captures their attention most.
- Session Recordings. Watch real-time playbacks of users navigating your site to find bugs and understand why they drop off.
- On-Site Surveys. Create targeted surveys that appear at the perfect moment to ask users about their experience and pain points.
- Feedback Widgets. Add a simple tab to your site so visitors can give you instant visual feedback on specific elements.
- User Interviews. Recruit and host moderated research sessions with your actual users to get deep qualitative insights into their needs.
- Funnel Analysis. Track exactly where users leave your conversion path and watch recordings of those specific sessions to fix issues.
Pricing Comparison
Crazy Egg Pricing
- 30,000 tracked visits per month
- Unlimited A/B tests
- Unlimited surveys
- 25 snapshots
- 3,000 recordings per month
- 1 year of data storage
- 75,000 tracked visits per month
- Everything in Standard, plus:
- 50 snapshots
- 10,000 recordings per month
- 2 years of data storage
- Priority support
Hotjar Pricing
- Up to 35 daily sessions
- Unlimited heatmaps
- Automatic data capture
- Create up to 3 surveys
- Create up to 3 feedback widgets
- Everything in Basic, plus:
- Up to 100 daily sessions
- Filter and segment data
- Events API for custom tracking
- Identify specific user attributes
- Unlimited surveys and widgets
Pros & Cons
Crazy Egg
Pros
- Extremely easy to set up with a single script
- Visual reports are easy for non-technical stakeholders to understand
- Generous 30-day trial allows for significant data collection
- Combines quantitative heatmaps with qualitative user surveys
Cons
- No forever-free plan is currently available
- Data sampling limits can be restrictive on lower tiers
- Interface can feel slightly dated compared to newer rivals
Hotjar
Pros
- Extremely easy to set up with a single tracking code
- Visual heatmaps make data easy to explain to stakeholders
- Generous free plan for small websites and startups
- Session recordings provide immediate clarity on technical bugs
Cons
- Can slightly impact site speed if not configured correctly
- Data sampling on lower tiers may miss some sessions
- Pricing can scale quickly for high-traffic websites