iCapture
iCapture is a versatile lead capture software that helps you automate data collection at trade shows and events by instantly syncing scanned leads directly into your CRM system.
Tripleseat
Tripleseat is a cloud-based sales and event management software designed to help restaurants, hotels, and unique venues streamline the entire booking process from initial lead to final payment.
Quick Comparison
| Feature | iCapture | Tripleseat |
|---|---|---|
| Website | icapture.com | tripleseat.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2008 |
| Headquarters | Boise, USA | Concord, USA |
Overview
iCapture
iCapture is a dedicated lead retrieval solution designed to help you maximize your return on investment at trade shows and live events. Instead of relying on manual data entry or fragmented lead lists, you can use your own mobile device to scan badges and business cards instantly. The platform works offline, ensuring you never lose a prospect's information due to poor venue Wi-Fi, and automatically syncs data once you are back online.
You can create custom lead qualification forms that allow your sales team to rank prospects and trigger immediate follow-up actions. By integrating directly with major CRM and marketing automation platforms, it eliminates the delay between meeting a lead and entering them into your sales funnel. It is ideal for mid-market and enterprise organizations that attend multiple events and need a standardized, automated way to handle high-volume lead generation.
Tripleseat
Tripleseat helps you manage every detail of your event business in one centralized platform. You can capture leads directly from your website, create professional branded proposals in seconds, and track every guest communication without digging through your inbox. It eliminates the manual paperwork that slows down your sales cycle, allowing you to focus on providing great hospitality rather than managing spreadsheets.
The platform simplifies complex coordination by syncing your calendars, generating banquet event orders (BEOs), and processing payments online. Whether you run a single neighborhood restaurant or a global hotel chain, you can monitor your sales performance with real-time reporting. It ensures your entire team stays on the same page, reducing double bookings and miscommunications during busy event shifts.
Overview
iCapture Features
- Universal Badge Scanning Scan any attendee badge at any trade show using your own smartphone or tablet to capture lead data instantly.
- Business Card Transcription Snap a photo of a business card and let the automated transcription service turn it into a digital contact.
- Custom Qualification Flows Build your own lead forms with skip logic to ensure your team asks the right questions every time.
- Offline Data Capture Capture leads anywhere without worrying about internet connectivity—your data syncs automatically once you reconnect to a network.
- Real-Time CRM Sync Send your captured leads directly to Salesforce, HubSpot, or Eloqua the moment you finish a conversation.
- Automated Follow-Ups Trigger personalized 'nice to meet you' emails immediately after a scan to keep your brand top-of-mind.
Tripleseat Features
- Lead Management. Capture inquiries automatically from your website and social media so you never miss a potential booking again.
- Branded Proposals. Create and send professional, web-based proposals that your clients can review and sign digitally from any device.
- Banquet Event Orders. Generate detailed BEOs automatically from your booked events to ensure your kitchen and floor staff have accurate instructions.
- Online Payments. Collect deposits and final payments securely through integrated processors to improve your cash flow and reduce manual billing.
- Smart Calendar. View all your events, tasks, and tentative bookings in a centralized calendar that prevents double bookings across your venues.
- Real-time Reporting. Track your sales goals, referral sources, and financial performance with customizable dashboards that update as you work.
Pricing Comparison
iCapture Pricing
Tripleseat Pricing
Pros & Cons
iCapture
Pros
- Reliable offline mode ensures no data loss
- Direct CRM integrations save hours of manual work
- Consistent user interface across all different trade shows
- Fast business card transcription with high accuracy
Cons
- Initial setup for custom forms takes time
- Pricing is higher than basic scanning apps
- Requires a learning curve for complex logic
Tripleseat
Pros
- Streamlines the entire proposal and contract process
- Centralizes all guest communication in one thread
- Easy to learn for new front-of-house staff
- Excellent customer support tailored to hospitality needs
Cons
- Reporting tools have a slight learning curve
- Limited customization for specific document layouts
- No public pricing makes budget planning difficult