ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Ingest
Ingest is a cloud-based business intelligence platform that centralizes your restaurant data by connecting point-of-sale, labor, and inventory systems into a single automated reporting dashboard.
Quick Comparison
| Feature | ChowNow | Ingest |
|---|---|---|
| Website | chownow.com | ingestlabs.io |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2017 |
| Headquarters | Los Angeles, USA | New York, USA |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Ingest
Ingest helps you eliminate the manual headache of logging into multiple restaurant systems just to see how your business is performing. By centralizing data from your POS, labor management, and inventory tools, it provides a single source of truth for your entire operation. You can stop spending hours on spreadsheets and start making decisions based on real-time insights that flow automatically into your dashboard.
The platform is designed specifically for restaurant owners and operators who need to monitor prime costs, labor efficiency, and sales trends across one or multiple locations. You can set up automated alerts to catch issues before they impact your bottom line. It simplifies your tech stack by acting as the connective tissue between the fragmented tools you already use every day.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Ingest Features
- Automated Data Integration. Connect your POS, labor, and accounting systems automatically so your data stays synced without any manual entry.
- Unified Dashboards. View your sales, labor costs, and guest metrics in one place to understand your restaurant's health at a glance.
- Customizable Alerts. Set up real-time notifications for specific triggers like high labor costs or voided transactions to stay in control.
- Multi-Unit Reporting. Compare performance across all your locations side-by-side to identify your top performers and areas for improvement.
- Daily Digest Emails. Receive a summary of your previous day's performance directly in your inbox every morning before you start your shift.
- Labor Optimization. Track your sales-per-labor-hour in real-time to adjust staffing levels and protect your margins during slow periods.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Ingest Pricing
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Ingest
Pros
- Eliminates hours of manual data entry every week
- Integrates with most major restaurant POS systems
- Provides clear visibility into multi-unit operations
- Automated alerts help catch operational errors quickly
Cons
- Pricing is not transparent on the website
- Requires existing software stack for data sourcing
- Initial setup depends on third-party API stability