Intelity
Intelity is a comprehensive guest engagement and staff management platform providing hotels and luxury residences with digital tools like branded mobile apps, in-room tablets, and contactless check-in services.
Mews
Mews is a cloud-based hospitality management system that automates operations for hotels and hostels, featuring integrated payments, guest journey management, and a vast marketplace of third-party software integrations.
Quick Comparison
| Feature | Intelity | Mews |
|---|---|---|
| Website | intelity.com | mews.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2012 |
| Headquarters | Los Angeles, USA | Prague, Czech Republic |
Overview
Intelity
Intelity provides you with a unified platform to manage the entire guest journey from pre-arrival to post-stay. You can replace traditional paper menus and directories with sleek in-room tablets and branded mobile apps that allow your guests to book spa treatments, order room service, or request housekeeping with a few taps. By digitizing these touchpoints, you reduce the workload on your front desk while providing the modern, high-tech experience today's travelers expect.
Beyond the guest interface, the platform includes a robust back-of-house dashboard that helps you track service requests and staff productivity in real-time. You can manage multiple properties from a single login, ensuring brand consistency across your entire portfolio. Whether you run a boutique hotel or a global resort chain, the software helps you capture more ancillary revenue and improve guest satisfaction scores through personalized digital engagement.
Mews
Mews is a flexible hospitality cloud designed to help you move away from legacy systems and embrace modern, automated operations. You can manage every aspect of your property—from the front desk and housekeeping to finance and guest experiences—within a single, intuitive interface. The platform focuses on removing administrative friction, allowing your staff to spend more time engaging with guests rather than staring at screens.
You can transform the guest journey by offering online check-in, digital keys, and automated settlement of payments. Whether you run a boutique hotel, a large international chain, or a hybrid hostel, the software scales to meet your needs. By centralizing your data and connecting to hundreds of industry-specific apps, you gain a clear overview of your performance while providing a personalized experience for every visitor.
Overview
Intelity Features
- Mobile Check-In Let your guests bypass the front desk and head straight to their rooms with secure digital check-in and mobile keys.
- In-Room Tablets Replace printed materials with interactive tablets that allow guests to control room environment, order dining, and browse local attractions.
- Guest Messaging Communicate with your guests in real-time through their preferred channels to resolve issues quickly and provide personalized recommendations.
- Digital Dining Boost your food and beverage revenue by allowing guests to browse high-quality digital menus and place orders directly.
- GEMS Dashboard Manage all guest requests and staff work orders from a central dashboard to ensure nothing falls through the cracks.
- Smart Room Controls Give your guests the power to adjust lighting, temperature, and window treatments directly from their mobile device or tablet.
Mews Features
- Mews Operations. Streamline your front office and housekeeping tasks with a mobile-friendly dashboard that updates room statuses in real-time.
- Mews Payments. Automate your entire payment process with secure, integrated processing that eliminates manual data entry and reduces chargebacks.
- Guest Journey. Empower your guests with branded online check-in and check-out options to reduce lobby wait times and improve satisfaction.
- Mews Marketplace. Connect your property to over 1,000 industry apps including POS, CRM, and revenue management systems with one-click integrations.
- Multi-Property Management. Manage multiple locations from a single login, allowing you to standardize settings and view aggregated reporting across your portfolio.
- Mews Terminals. Sync your physical card readers directly with your property management system to ensure every transaction is recorded accurately.
Pricing Comparison
Intelity Pricing
Mews Pricing
- Core property management features
- Mews Operations dashboard
- Integrated payment processing
- Online guest check-in
- Access to Mews Marketplace
- Standard reporting tools
- Everything in Pro, plus:
- Advanced automation rules
- Multi-property management tools
- Priority technical support
- Custom API access
- Enhanced data analytics
Pros & Cons
Intelity
Pros
- Significantly reduces front desk congestion during peak hours
- Increases in-room dining revenue through easy digital ordering
- Integrates with a wide variety of property management systems
- Modernizes the guest experience with high-quality hardware options
Cons
- Requires a stable and robust property-wide Wi-Fi network
- Initial setup and staff training takes significant time
- Hardware costs for tablets can be high for large properties
Mews
Pros
- Modern and intuitive user interface
- Extensive library of third-party integrations
- Automated payment processing saves significant time
- Strong mobile functionality for floor staff
- Frequent updates and new feature releases
Cons
- Initial setup and configuration is complex
- Customer support response times can vary
- Higher price point than basic competitors
- Steep learning curve for advanced features