Intermedia Unite
Intermedia Unite is a cloud-based unified communications platform that integrates business phone, video conferencing, team chat, and file sharing into a single application to streamline your team collaboration.
Ringover
Ringover is a cloud-based communication platform providing business phone systems, video conferencing, and instant messaging to help your sales and customer support teams collaborate and close deals faster.
Quick Comparison
| Feature | Intermedia Unite | Ringover |
|---|---|---|
| Website | intermedia.com | ringover.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27.99/month | $21/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1995 | 2005 |
| Headquarters | Sunnyvale, USA | Paris, France |
Overview
Intermedia Unite
Intermedia Unite is a versatile communication tool that brings your office phone system, video meetings, and team messaging together in one place. You can handle all your professional interactions from a single desktop or mobile app, ensuring you stay connected whether you are at your desk or on the move. It eliminates the need for multiple disconnected tools, allowing you to switch between a phone call and a video meeting with just one click.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can manage your entire communication infrastructure through a simplified administrative portal, which reduces the time you spend on technical setup. By integrating file backup and real-time collaboration, it helps you keep your projects moving forward without switching between different software providers.
Ringover
Ringover is a comprehensive cloud communication platform that transforms how your team handles calls, chats, and video meetings. You can set up a professional phone system in minutes, allowing your sales and support agents to work from anywhere using a computer or mobile device. It eliminates the need for complex hardware while providing high-quality voice services across more than 110 countries.
The platform focuses on boosting your team's productivity through advanced features like real-time call monitoring, automated power dialing, and seamless CRM integrations. You can track performance with detailed analytics and coach your agents during live calls to improve customer satisfaction. Whether you are a small startup or a growing enterprise, it provides the tools you need to manage high-volume communications efficiently without technical headaches.
Overview
Intermedia Unite Features
- Business Phone System Take your office extension anywhere with high-definition voice calling and advanced call routing features on your mobile or desktop.
- Video Conferencing Host reliable HD video meetings with screen sharing and interactive tools to keep your remote team engaged and productive.
- Team Chat Send secure instant messages to individuals or groups to get quick answers and reduce your dependence on internal emails.
- File Sync and Share Collaborate on documents in real-time with secure file storage that automatically backs up your important business data.
- Mobile App Turn your personal smartphone into a fully functional business phone so you can stay reachable without sharing your private number.
- Presence Indicators See which colleagues are available, on a call, or in a meeting at a glance to choose the best time to reach out.
Ringover Features
- Unlimited Global Calling. Make and receive unlimited calls to over 110 destinations so you can expand your business reach without worrying about per-minute costs.
- CRM Integrations. Connect your phone system with tools like Salesforce, HubSpot, and Zendesk to automatically log calls and view caller details instantly.
- Interactive Voice Response. Create custom professional greetings and smart routing menus to ensure your customers always reach the right department on the first try.
- Real-time Call Monitoring. Listen in on live calls or whisper advice to your agents to provide instant coaching and maintain high service standards.
- Power Dialer. Automate your outbound dialing process to reach more prospects in less time and significantly increase your team's daily talk time.
- Video Conferencing. Launch HD video meetings and share your screen with colleagues or clients directly from your browser with no downloads required.
Pricing Comparison
Intermedia Unite Pricing
- Unlimited local and long distance calling
- Business phone number for every user
- Desktop and mobile applications
- Team chat and messaging
- Video conferencing for up to 4 participants
- 10GB of secure file storage per user
- Everything in Essentials, plus:
- Video conferencing for up to 100 participants
- Unlimited meeting recordings
- 100GB of secure file storage per user
- Integration with popular CRM tools
- Advanced call center features
Ringover Pricing
- Unlimited calls to 110 countries
- Instant activation of numbers
- Professional greetings and IVR
- Mobile and desktop apps
- Call forwarding and transfers
- Basic call statistics
- Everything in Smart, plus:
- CRM and Helpdesk integrations
- Call recording and storage
- Real-time call monitoring
- Power dialer functionality
- Advanced analytics dashboard
Pros & Cons
Intermedia Unite
Pros
- Reliable call quality even on mobile connections
- Easy setup process for non-technical administrators
- Excellent integration between phone and chat features
- Responsive customer support available 24/7
- Consolidated billing for all communication services
Cons
- Mobile app can occasionally drain battery quickly
- Interface feels slightly dated compared to competitors
- Advanced reporting requires a higher-tier subscription
Ringover
Pros
- Extremely fast setup process takes only minutes
- Clean and intuitive user interface for agents
- Excellent call quality even on mobile data
- Seamless integration with popular CRM platforms
- Responsive customer support team helps resolve issues
Cons
- Mobile app occasionally experiences notification delays
- Advanced reporting can be complex for beginners
- Transcription accuracy varies for non-English languages