Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Mode
Mode is a collaborative data science platform that combines SQL, Python, and interactive data visualization to help your team perform deep analysis and share insights across your entire organization.
Quick Comparison
| Feature | Infortel Select | Mode |
|---|---|---|
| Website | isi-info.com | mode.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 2013 |
| Headquarters | Schaumburg, USA | San Francisco, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Mode
Mode is a collaborative analytics platform designed to help you bridge the gap between raw data and business decisions. By combining a powerful SQL editor with integrated Python and R notebooks, you can perform complex analysis without switching between different tools. You can build interactive visualizations and dynamic dashboards that allow your stakeholders to explore data and find their own answers through intuitive filters and parameters.
The platform is built for data-forward teams who need to move quickly from a query to a shareable report. It simplifies your workflow by centralizing your data definitions and providing a unified space for your analysts and business users to collaborate. Whether you are a high-growth startup or a large enterprise, you can use Mode to turn your data warehouse into a source of actionable intelligence for every department.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Mode Features
- Advanced SQL Editor. Write and execute complex queries quickly with autocomplete, snippets, and the ability to run multiple queries simultaneously.
- Integrated Notebooks. Switch to Python or R instantly to perform advanced statistical analysis or create custom visualizations on your SQL results.
- Interactive Dashboards. Build and share dynamic reports that allow your teammates to filter and explore data without writing any code.
- Visual Explorer. Create beautiful charts and graphs using a drag-and-drop interface that makes data exploration fast and intuitive for everyone.
- Helix Data Engine. Analyze up to 10GB of data in-memory so you can filter and pivot large datasets with lightning-fast responsiveness.
- Custom HTML Themes. Design bespoke reports using HTML, CSS, and JavaScript to match your brand or create unique data experiences.
Pricing Comparison
Infortel Select Pricing
Mode Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
Mode
Pros
- Seamless transition between SQL and Python environments
- Fast in-memory processing for large datasets
- Easy sharing of reports via simple URLs
- Highly customizable reporting using web technologies
- Excellent collaborative features for data teams
Cons
- Higher price point than basic BI tools
- Requires SQL knowledge for initial setup
- Mobile experience is limited for complex reports