Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
RadiusPoint
RadiusPoint provides a centralized software platform and managed services to help you track, audit, and optimize your global telecommunications, mobility, and utility expenses through one unified interface.
Quick Comparison
| Feature | Infortel Select | RadiusPoint |
|---|---|---|
| Website | isi-info.com | radiuspoint.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 1992 |
| Headquarters | Schaumburg, USA | Orlando, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
RadiusPoint
RadiusPoint offers a comprehensive solution to take control of your complex recurring expenses. You can manage telecommunications, mobile devices, and utility bills within their proprietary ExpenseLogic platform. The software automates the entire lifecycle of an invoice, from initial receipt and data entry to deep auditing and final payment processing. By centralizing this data, you gain clear visibility into your global spend and can identify billing errors or redundant services that are draining your budget.
You can also offload the heavy lifting of vendor management to their team of experts. They handle the disputes with service providers and negotiate better contract terms on your behalf. Whether you are managing a few hundred mobile devices or thousands of utility meters across multiple locations, the platform scales to meet your needs. You get actionable insights through custom reporting that helps you make smarter procurement decisions and reduce overall operational costs.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
RadiusPoint Features
- Automated Invoice Processing. Eliminate manual data entry by automatically capturing and uploading your telecom and utility invoices into a single secure database.
- Granular Billing Audits. Identify overcharges and billing errors automatically by comparing your actual invoices against contracted rates and historical usage patterns.
- Inventory Management. Track every mobile device, circuit, and utility meter in your organization to ensure you only pay for active services.
- Automated Bill Payment. Avoid late fees and service interruptions by letting the platform manage your payment schedules and fund distribution to vendors.
- Customized Reporting. Build tailored reports and dashboards so you can visualize spending trends by department, location, or specific service type.
- Contract Management. Store all your service agreements in one place and receive alerts before contracts expire so you never miss a renewal.
Pricing Comparison
Infortel Select Pricing
RadiusPoint Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
RadiusPoint
Pros
- Significant cost savings through aggressive billing audits
- Consolidates multiple disparate expense types into one view
- Reduces administrative burden on internal accounting teams
- Expert support for complex vendor dispute resolutions
Cons
- Initial data implementation requires significant time investment
- Interface feels more functional than modern design-heavy apps
- Custom pricing makes it difficult to budget without a quote