Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
SAS Viya
SAS Viya is a cloud-native data management and analytics platform that helps you build, deploy, and manage artificial intelligence and machine learning models to solve complex business problems efficiently.
Quick Comparison
| Feature | Infortel Select | SAS Viya |
|---|---|---|
| Website | isi-info.com | sas.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 1976 |
| Headquarters | Schaumburg, USA | Cary, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
SAS Viya
SAS Viya is a cloud-native analytics platform designed to help you manage the entire data lifecycle in one place. You can move from raw data to production-ready AI models using a unified interface that supports both visual drag-and-drop tools and popular programming languages like Python and R. This flexibility allows your data scientists and business analysts to collaborate effectively on the same projects.
The platform handles massive datasets with ease thanks to its distributed, in-memory processing engine. You can deploy it on any cloud provider or on-premises environment to maintain control over your infrastructure. By automating repetitive data preparation and model tuning tasks, you can focus on uncovering insights that drive better business decisions and operational efficiency across your entire organization.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
SAS Viya Features
- Visual Data Preparation. Clean and transform your data using an intuitive visual interface that automatically generates code in the background.
- Automated Machine Learning. Build high-quality models faster by letting the system automatically handle feature engineering, algorithm selection, and hyperparameter tuning.
- Model Management. Register, track, and monitor all your analytical models in a central repository to ensure they perform reliably over time.
- Open Language Support. Write code in Python, R, or Lua while still taking advantage of the platform's powerful distributed processing capabilities.
- Real-Time Decisioning. Embed your analytical models directly into business processes to trigger automated actions and responses the moment data arrives.
- Natural Language Generation. Receive automated text explanations of your data visualizations so you can understand the 'why' behind your business trends.
Pricing Comparison
Infortel Select Pricing
SAS Viya Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
SAS Viya
Pros
- Handles extremely large datasets with high performance
- Unified environment for both coding and visual users
- Strong governance features for regulated industries
- Excellent technical support and extensive documentation
- Seamless integration with major cloud providers
Cons
- Higher price point compared to open-source alternatives
- Significant learning curve for the full feature set
- Initial setup and configuration can be complex