Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Sigma Computing
Sigma Computing is a cloud-native analytics platform that provides a spreadsheet-like interface for you to explore, visualize, and analyze massive live datasets directly within your data warehouse.
Quick Comparison
| Feature | Infortel Select | Sigma Computing |
|---|---|---|
| Website | isi-info.com | sigmacomputing.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 2014 |
| Headquarters | Schaumburg, USA | San Francisco, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Sigma Computing
Sigma Computing gives you the power of a high-performance analytics engine with the familiarity of a spreadsheet. Instead of waiting for technical teams to write SQL, you can connect directly to your cloud data warehouse and start exploring billions of rows of live data. You can build complex calculations, create interactive dashboards, and drill down into the finest details without ever leaving the interface you already know how to use.
The platform is designed for teams that need real-time insights without the typical lag of traditional BI tools. Whether you are in finance, sales, or operations, you can collaborate with teammates in real-time to make data-driven decisions. Because it lives in the cloud, you don't have to worry about managing infrastructure or dealing with extracted data that quickly becomes outdated.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Sigma Computing Features
- Spreadsheet Interface. Analyze billions of rows of data using familiar formulas and functions without needing to learn complex SQL syntax.
- Live Data Connection. Connect directly to your cloud data warehouse so you always work with the most current information available.
- Visual Data Exploration. Create interactive charts and dashboards instantly to uncover trends and share insights with your entire team.
- Collaborative Workbooks. Work together with your colleagues in real-time on the same analysis to speed up decision-making processes.
- Drill-Down Capabilities. Click into any data point to see the underlying row-level detail and understand the 'why' behind your numbers.
- Embedded Analytics. Deliver powerful data insights directly into your own applications or portals for your customers and partners to use.
Pricing Comparison
Infortel Select Pricing
Sigma Computing Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
Sigma Computing
Pros
- Familiar spreadsheet interface reduces the learning curve significantly
- Handles massive datasets without slowing down or crashing
- Eliminates the need for manual SQL coding for most users
- Real-time collaboration features make team projects much faster
Cons
- Initial setup requires technical knowledge of data warehouses
- Pricing is not transparent and requires a sales call
- Advanced formatting options for charts can be limited