Infortel Select vs Smarten Comparison: Reviews, Features, Pricing & Alternatives in 2026

Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.

The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.

Smarten is an augmented analytics platform designed to simplify how you interact with complex data. Instead of relying on data scientists for every report, you can use self-service tools to visualize trends, prepare data sets, and perform advanced predictive modeling through a user-friendly interface. It focuses on 'Augmented Analytics,' which uses machine learning to guide you through data discovery and help you find hidden patterns automatically.

You can connect various data sources to create personalized dashboards and share insights across your entire organization. The platform is built for business users in finance, sales, and operations who need to move beyond basic spreadsheets into sophisticated forecasting. By automating the more technical aspects of data science, Smarten allows you to focus on the strategic implications of your data rather than the underlying code.