Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Tellennium
Tellennium provides a centralized technology expense management platform to help you gain visibility, manage complex recurring invoices, and reduce costs across your entire enterprise communications infrastructure.
Quick Comparison
| Feature | Infortel Select | Tellennium |
|---|---|---|
| Website | isi-info.com | tellennium.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 1999 |
| Headquarters | Schaumburg, USA | Louisville, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Tellennium
Tellennium offers a comprehensive platform called Integrated Management System (Moat) to help you gain total control over your technology and telecom expenses. Instead of drowning in complex invoices and disparate contracts, you can centralize all recurring technology costs into a single dashboard. The software automates the entire lifecycle of your expenses, from processing and auditing invoices to managing inventory and optimizing your service contracts for better rates.
You can use the platform to identify billing errors, eliminate unused services, and ensure your organization only pays for what it actually uses. It is designed for mid-market and enterprise organizations with complex IT environments that need to streamline accounts payable and procurement processes. By providing real-time visibility into your global technology spend, the platform helps you shift from reactive bill paying to proactive strategic management.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Tellennium Features
- Automated Invoice Processing. Upload your recurring technology invoices to have them automatically scanned, validated, and prepared for payment without manual data entry.
- Real-time Inventory Management. Track every circuit, mobile device, and SaaS license in your organization to maintain an accurate record of your active assets.
- Automated Auditing. Identify billing discrepancies and contract violations automatically so you can recover overcharges and prevent future billing errors.
- Mobile Device Management. Manage your entire mobile fleet, including procurement, usage tracking, and plan optimization, to keep your wireless costs under control.
- Contract Management. Store all your service agreements in one place and receive alerts before contracts expire so you never miss a renewal window.
- Customizable Reporting. Generate detailed reports on your spending trends and department allocations to make data-driven decisions about your technology budget.
Pricing Comparison
Infortel Select Pricing
Tellennium Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
Tellennium
Pros
- Significant cost savings through automated bill auditing
- Centralized visibility across global telecom and IT vendors
- Responsive support team helps resolve complex billing disputes
- Streamlines the accounts payable process for recurring invoices
Cons
- Initial setup requires significant data gathering from vendors
- Interface can feel complex due to deep feature set
- Custom pricing makes it difficult to budget without a quote