Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Valicom
Valicom provides a comprehensive telecom expense management platform to help you gain visibility, reduce monthly spending, and automate the processing of complex voice, data, and wireless invoices.
Quick Comparison
| Feature | Infortel Select | Valicom |
|---|---|---|
| Website | isi-info.com | valicomcorp.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 1991 |
| Headquarters | Schaumburg, USA | Madison, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Valicom
Valicom offers Clearview, a centralized platform designed to help you take full control of your organization's telecommunications environment. You can consolidate all your voice, data, and wireless invoices into a single dashboard, making it easy to identify billing errors and eliminate unnecessary services that drain your budget. The software automates the entire lifecycle of telecom expenses, from initial invoice receipt and auditing to final payment processing.
By using the platform, you can manage inventory across multiple locations and carriers without the manual headache of spreadsheets. It serves mid-market and enterprise companies looking to streamline IT operations and reduce overhead. You can also leverage their managed services if you prefer to have experts handle the auditing and vendor negotiations on your behalf, ensuring you always pay the lowest possible rates for your connectivity.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Valicom Features
- Automated Bill Auditing. Identify billing errors and contract deviations automatically so you can recover overcharges and ensure accurate invoicing every month.
- Wireless Management. Track your entire mobile fleet and optimize data plans to prevent costly overages while managing device upgrades in one place.
- Inventory Tracking. Maintain a real-time database of every circuit, line, and device across your organization to eliminate spend on unused services.
- AP Automation. Streamline your payment process by integrating telecom invoice data directly into your existing accounting or ERP system for faster processing.
- Contract Management. Store all carrier contracts in a central repository and receive alerts for upcoming renewals so you never miss a negotiation window.
- Customized Reporting. Generate detailed spend analytics and allocation reports to see exactly where your budget goes by department, location, or cost center.
Pricing Comparison
Infortel Select Pricing
Valicom Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
Valicom
Pros
- Significant cost savings through automated invoice auditing
- Centralized visibility for complex multi-carrier global inventories
- Responsive customer support for complex billing disputes
- Effective automation of tedious manual data entry tasks
Cons
- Initial setup requires significant time for data gathering
- Interface can feel dated compared to newer SaaS tools
- Learning curve for navigating deep reporting features