Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
vCom Solutions
vCom Solutions provides a centralized software platform and managed services to help you manage your entire technology lifecycle, from procurement and expenses to operations and inventory.
Quick Comparison
| Feature | Infortel Select | vCom Solutions |
|---|---|---|
| Website | isi-info.com | vcom.solutions |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 2001 |
| Headquarters | Schaumburg, USA | San Ramon, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
vCom Solutions
vCom Solutions offers vManager, a centralized platform designed to give you full visibility and control over your entire technology ecosystem. Whether you are managing IT, telecom, mobility, or cloud services, you can oversee the entire lifecycle from a single interface. The software helps you move away from fragmented spreadsheets and manual tracking by consolidating your inventory, contracts, and expenses into one actionable dashboard.
You can use the platform to automate invoice processing, identify billing errors, and optimize your technology spend across multiple vendors. It is specifically built for mid-market and enterprise organizations that struggle with complex technology environments and rising costs. By centralizing your data, you can make faster procurement decisions and ensure your team stays within budget while maintaining operational efficiency.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
vCom Solutions Features
- Centralized Inventory Management. Track every IT asset, circuit, and mobile device in one place so you always know exactly what you own.
- Automated Expense Management. Automate your invoice processing and payment workflows to eliminate late fees and catch billing discrepancies instantly.
- Procurement Marketplace. Shop and compare services from hundreds of providers directly within the platform to secure the best market rates.
- Mobile Device Management. Manage your entire mobile fleet, including procurement, plan optimization, and device recycling, from a single dashboard.
- SaaS Spend Tracking. Identify unused software licenses and shadow IT to reduce wasted spend and consolidate your application stack.
- Customized Analytics. Generate detailed reports on your technology spend by department or location to drive better budgeting decisions.
Pricing Comparison
Infortel Select Pricing
vCom Solutions Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
vCom Solutions
Pros
- Consolidates multiple complex vendor bills into one view
- Identifies significant cost savings through automated auditing
- Excellent support for managing mobile device lifecycles
- Simplifies the procurement process for new IT services
Cons
- Initial implementation requires significant data cleanup
- User interface can feel complex for new users
- Custom reporting features have a slight learning curve