iTRUST
iTRUST is a comprehensive electronic health record and practice management software designed to help eye care professionals streamline clinical workflows, patient scheduling, and optical inventory management.
Pabau
Pabau is a complete clinic management software designed to help healthcare and aesthetic practitioners manage their entire patient journey from online booking and digital records to automated marketing.
Quick Comparison
| Feature | iTRUST | Pabau |
|---|---|---|
| Website | itrust.io | pabau.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $42/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2012 |
| Headquarters | San Diego, USA | London, UK |
Overview
iTRUST
iTRUST is a cloud-based platform built specifically for optometrists and ophthalmologists to manage every aspect of their practice. You can move away from paper charts and fragmented systems by using a single interface that handles clinical charting, automated patient communications, and complex insurance billing. The software adapts to your specific exam flow, allowing you to document patient encounters quickly while maintaining high standards of data accuracy and compliance.
Beyond clinical documentation, you can manage your entire optical boutique with integrated point-of-sale and inventory tracking features. It helps you reduce administrative overhead by automating appointment reminders and providing patients with a secure portal to access their records. Whether you run a solo private practice or a multi-location clinic, the platform provides the tools you need to improve patient outcomes and grow your business revenue.
Pabau
Pabau is an all-in-one clinic management platform that helps you streamline every aspect of your medical or aesthetic practice. Instead of juggling multiple disconnected tools, you can manage your entire patient journey—from the moment a lead finds you online to their final aftercare follow-up—within a single, unified interface. You can automate your scheduling, store secure digital medical records, and handle complex financial reporting without manual data entry.
The platform is designed specifically for high-touch industries like aesthetics, dermatology, and private healthcare where patient experience is paramount. You can eliminate paper forms by using digital consents on tablets and keep your treatment rooms running on time with real-time status tracking. It scales with your business, whether you are a solo practitioner or managing a multi-location enterprise with hundreds of staff members.
Overview
iTRUST Features
- Smart Clinical Charting Document eye exams faster with customizable templates designed specifically for optometry and ophthalmology workflows.
- Optical Inventory & POS Track frames and contact lens stock in real-time while processing sales directly through your clinical platform.
- Automated Patient Recalls Boost your retention rates by sending automated appointment reminders and recall notices via email or text.
- Integrated Insurance Billing Submit claims electronically and track reimbursements within the system to speed up your revenue cycle.
- Secure Patient Portal Give your patients 24/7 access to their prescriptions, appointment history, and secure messaging with your staff.
- E-Prescribing Send prescriptions directly to pharmacies securely, reducing errors and saving your team time on phone calls.
Pabau Features
- Online Booking. Let your patients book treatments 24/7 through a custom portal that syncs directly with your staff calendars.
- Digital Medical Records. Go paperless with secure electronic health records where you can store photos, clinical notes, and treatment histories.
- Paperless Consents. Have patients sign consent forms and medical histories on a tablet that automatically attaches to their digital file.
- Automated Marketing. Send automated appointment reminders, birthday greetings, and follow-up emails to reduce no-shows and increase patient retention.
- Inventory Management. Track your professional stock and retail products in real-time with automated alerts when supplies run low.
- Financial Reporting. Generate detailed reports on your clinic's performance, including revenue by practitioner, treatment popularity, and tax summaries.
Pricing Comparison
iTRUST Pricing
Pabau Pricing
- 1 User seat included
- Unlimited patients
- Online booking portal
- Digital medical records
- Automated SMS & Email reminders
- Basic financial reporting
- Everything in Solo, plus:
- Up to 3 User seats
- Advanced marketing tools
- Inventory management
- Lead management CRM
- Employee performance tracking
Pros & Cons
iTRUST
Pros
- All-in-one design eliminates the need for separate optical software
- Cloud-based access allows you to work from any location
- Clean interface is easier to navigate than legacy EHRs
- Responsive customer support helps with quick technical resolutions
Cons
- Initial data migration from old systems takes significant time
- Learning curve for customizing complex clinical templates
- Requires a stable internet connection for optimal performance
Pabau
Pros
- Extensive customization options for medical forms
- Excellent photo management for before-and-after comparisons
- Highly responsive customer support team
- Comprehensive all-in-one feature set replaces multiple tools
Cons
- Initial setup can be time-consuming due to many features
- Mobile app has fewer features than the desktop version
- Learning curve for staff who are not tech-savvy