Files.com
Files.com is a cloud-native file automation and transfer platform that provides secure managed file transfer, automated workflows, and seamless integration with your existing storage providers to streamline business operations.
Kiteworks
Kiteworks provides a hardened private content network that secures, governs, and complies your sensitive content communications across email, file sharing, web forms, and managed file transfer.
Quick Comparison
| Feature | Files.com | Kiteworks |
|---|---|---|
| Website | files.com | kiteworks.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $??/month | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2010 | 1999 |
| Headquarters | Scottsdale, USA | San Mateo, USA |
Overview
Files.com
Files.com provides a centralized hub for all your business file transfers and storage needs. You can manage secure file exchanges with external partners while maintaining strict compliance with standards like HIPAA and GDPR. The platform acts as a powerful orchestration layer, allowing you to mount or sync existing storage from providers like Amazon S3, Azure, and Google Cloud into a single, unified interface.
You can automate complex file-based workflows without writing code, such as automatically encrypting files upon upload or triggering webhooks when a transfer completes. It is designed for mid-market and enterprise organizations that require high-security standards, detailed audit logs, and reliable performance for large-scale data movements. Whether you are automating back-office processes or providing a branded portal for client uploads, you get full control over your data environment.
Kiteworks
Kiteworks provides you with a hardened private content network designed to protect your most sensitive data as it moves in and out of your organization. Instead of using fragmented tools for email, file sharing, and automation, you get a single platform that centralizes security and compliance. You can track every file access, edit, and transmission through a comprehensive audit trail, ensuring you meet strict regulatory requirements like GDPR, HIPAA, and CMMC.
The platform is built for organizations in highly regulated industries that cannot afford data breaches or compliance failures. You can deploy it as a private cloud, on-premises, or in a hybrid environment to maintain total control over your encryption keys and data storage. By unifying your communication channels, you reduce your attack surface and simplify the way your employees share confidential information with external partners.
Overview
Files.com Features
- Multi-Protocol Support Connect using FTP, SFTP, AS2, or WebDAV to ensure compatibility with any partner or legacy system you use.
- Cloud Sync & Mount Unify your storage by mounting Amazon S3, Azure, or Google Cloud buckets directly as folders within your file structure.
- No-Code Automations Build powerful workflows to move, copy, or delete files based on schedules or specific triggers without writing any code.
- Custom Branding Create a professional experience for your clients by applying your own logo, colors, and custom domain to the portal.
- Granular Permissions Control exactly who can see, upload, or delete files with deep folder-level permissions and group-based access controls.
- Real-time Notifications Stay informed with instant alerts via email, Slack, or webhooks the moment a file is uploaded or downloaded.
- Detailed Audit Logs Track every single action taken on your files with immutable logs to meet strict compliance and security requirements.
- Desktop & Mobile Apps Access and manage your files from anywhere using native apps for Windows, Mac, iOS, and Android devices.
Kiteworks Features
- Secure Email Protection. Send encrypted emails and large attachments directly from Outlook or mobile devices without changing your existing workflow.
- Hardened Virtual Appliance. Deploy on a pre-configured, security-hardened OS that minimizes your attack surface and simplifies your infrastructure management.
- Managed File Transfer. Automate your high-volume batch file transfers with secure protocols and centralized scheduling to eliminate manual errors.
- Secure Web Forms. Create custom branded forms to collect sensitive information from customers and automatically route it into your secure folders.
- Unified Audit Logs. Access a single point of truth for every file activity across your entire organization to simplify compliance reporting.
- Granular Policy Controls. Set specific permissions for who can view, download, or share files based on user roles and content sensitivity.
Pricing Comparison
Files.com Pricing
- 1 TB of monthly transfer
- 1 TB of storage
- 5 user minimum
- SFTP/FTP/WebDAV access
- Custom branding
- Global performance acceleration
- Everything in Starter, plus:
- 5 TB of monthly transfer
- 5 TB of storage
- Full automation engine
- Remote server sync & mount
- SSO & Active Directory support
- HIPAA compliance features
Kiteworks Pricing
Pros & Cons
Files.com
Pros
- Extremely reliable uptime for critical business transfers
- Excellent customer support with fast technical responses
- Easy to consolidate multiple cloud storage providers
- Intuitive interface for non-technical external users
- Robust security features that simplify compliance audits
Cons
- Pricing can be high for very small teams
- Minimum user seat requirements on all plans
- Initial setup of complex automations takes time
Kiteworks
Pros
- Exceptional security controls for highly regulated industries
- Centralized visibility across multiple communication channels
- Simplifies complex compliance audits with detailed logging
- Flexible deployment options including on-premises and cloud
Cons
- Higher price point than basic file sharing tools
- Interface can feel complex for non-technical users
- Initial configuration requires significant administrative effort