Delighted vs Kundello

<p>Delighted is designed to empower you to collect valuable feedback from your customers and employees quickly and easily. It enables you to craft one-off or automated surveys using effective question types like rating scales, multiple choice, and open-ended questions. With an intuitive interface, Delighted helps you jumpstart and maintain customer experience programs utilizing proven metrics like NPS, CSAT, and CES.</p> <p>You can seamlessly analyze insights through built-in dashboards and segment feedback to take action. Delighted integrates with many platforms like Slack, Salesforce, Stripe, and Zendesk, so you can automate survey triggers and route feedback to the right teams. Start collecting actionable feedback and fueling growth with minimal resources and a straightforward pricing model that even allows free survey sending to begin right away.</p>

<p>Kundello provides an easy-to-use platform for collecting customer feedback right after purchase, measuring satisfaction with Net Promoter Score (NPS) surveys, and gathering both business and product reviews. It enables you to automatically showcase reviews on your website with customizable widgets, increasing social proof and boosting sales confidence. Perfect for e-commerce businesses, it integrates quickly with Shopify and other platforms via REST API.</p> <p>With Kundello, you gain valuable insights into your ordering process and customer sentiment, which helps identify improvement areas and understand customer choices compared to competitors. Its automation and simple installation streamline review collection, helping you build trust online and foster better relationships with your customers, all at a great price with essential features that just work.</p>