Jamf Pro
Jamf Pro is a comprehensive Apple device management software providing IT administrators with automated deployment, inventory tracking, and security features to manage Mac, iPad, iPhone, and Apple TV devices effectively.
Lakeside SysTrack
Lakeside SysTrack is a comprehensive digital employee experience platform that gathers distributed endpoint data to help IT teams monitor, troubleshoot, and optimize health across your entire enterprise computing environment.
Quick Comparison
| Feature | Jamf Pro | Lakeside SysTrack |
|---|---|---|
| Website | jamf.com | lakesidesoftware.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $4/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 1997 |
| Headquarters | Minneapolis, USA | Boston, USA |
Overview
Jamf Pro
Jamf Pro gives you the tools to manage the entire lifecycle of your Apple devices within an enterprise environment. You can automate the enrollment and configuration of Mac, iPhone, iPad, and Apple TV devices without ever touching them. This allows you to provide a seamless out-of-the-box experience for your team while ensuring every device meets your organization's specific security and compliance standards.
You can also distribute apps, track hardware inventory, and manage software updates from a single centralized console. Whether you need to enforce encryption, restrict certain device features, or remotely wipe a lost machine, you have total control over your fleet. It is designed specifically for IT professionals who need to scale their Apple ecosystem while maintaining a high level of security and user productivity.
Lakeside SysTrack
Lakeside SysTrack gives you complete visibility into your digital workplace by capturing data directly from the endpoint. Instead of guessing why systems are slow, you can see exactly how hardware, software, and network performance impact your team's productivity. It collects thousands of data points every few seconds, allowing you to identify the root cause of issues before they lead to help desk tickets.
You can use the platform to right-size your hardware investments, manage software licenses effectively, and support remote workforces with proactive monitoring. Whether you are migrating to the cloud or optimizing virtual desktops, it provides the actionable insights needed to improve the digital experience for every employee. The software scales to support hundreds of thousands of endpoints, making it a fit for complex global enterprises.
Overview
Jamf Pro Features
- Zero-Touch Deployment Enroll and configure new Apple devices automatically so your team can start working the moment they unbox their hardware.
- App Management Distribute apps from the App Store or your own custom packages directly to your users' devices with a few clicks.
- Inventory Tracking Collect hardware, software, and security configuration details automatically to maintain a complete and accurate record of your entire fleet.
- Self Service Portal Give your users a curated app store where they can install approved software and run maintenance scripts without contacting IT.
- Configuration Profiles Define settings for Wi-Fi, VPN, and email accounts across all devices to ensure everyone has the access they need instantly.
- Remote Security Commands Protect sensitive company data by remotely locking or wiping lost devices and enforcing passcode requirements across your organization.
Lakeside SysTrack Features
- Endpoint Telemetry. Collect thousands of data points from every device to understand the real-time health of your digital environment.
- Proactive Support. Identify and resolve system anomalies automatically before your employees even notice a dip in their performance.
- Root Cause Analysis. Drill down into specific system behaviors to find exactly what triggered a crash or slowdown in seconds.
- Sentiment Tracking. Combine technical metrics with employee feedback surveys to get a full picture of the digital experience.
- Right-Sizing Reports. Analyze actual resource usage so you can stop over-provisioning hardware and save on unnecessary licensing costs.
- Executive Dashboards. View high-level experience scores to track how IT initiatives are improving overall company productivity and satisfaction.
Pricing Comparison
Jamf Pro Pricing
- Management for iPhone, iPad, and Apple TV
- Zero-touch deployment
- App distribution and management
- Inventory and reporting
- Security and compliance settings
- Standard support included
- Everything in Device tier, plus:
- Full macOS management
- Policy-based automation
- Advanced package deployment
- Self Service app for Mac
- Patch management for third-party apps
Lakeside SysTrack Pricing
Pros & Cons
Jamf Pro
Pros
- Unmatched depth for managing Apple-specific features
- Powerful automation through advanced smart groups
- Reliable zero-day support for new OS releases
- Extensive community support via Jamf Nation
Cons
- Higher price point than generic MDM solutions
- Steep learning curve for advanced scripting
- Interface can feel cluttered for simple tasks
Lakeside SysTrack
Pros
- Extremely deep data collection capabilities at the endpoint
- Excellent visibility into virtual desktop infrastructure performance
- Helps significantly reduce help desk ticket volume
- Powerful reporting for hardware refresh planning
Cons
- Significant learning curve due to data complexity
- Initial configuration requires dedicated time and expertise
- Interface can feel overwhelming for novice users