Librestream
Librestream provides an augmented reality knowledge platform that connects your remote workforce with experts and digital data to accelerate inspections, repairs, and training in the field.
Workiz
Workiz is an all-in-one field service management software designed to help small to medium-sized service businesses streamline scheduling, dispatching, invoicing, and customer communication to increase overall revenue.
Quick Comparison
| Feature | Librestream | Workiz |
|---|---|---|
| Website | librestream.com | workiz.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2015 |
| Headquarters | Winnipeg, Canada | San Diego, USA |
Overview
Librestream
Librestream offers a purpose-built augmented reality platform called Onsight, designed to help you bridge the skills gap in industrial environments. You can connect your field technicians with remote experts in real-time using live video, audio, and telestration, even in areas with extremely low bandwidth. This allows your team to troubleshoot complex issues, conduct remote inspections, and complete repairs faster without the need for expensive travel.
The platform integrates digital transformation into your daily operations by providing instant access to technical manuals, IoT data, and automated work instructions directly on mobile devices or wearables. You can capture and curate institutional knowledge as it happens, ensuring that critical expertise remains within your organization. It is built for high-security industries like manufacturing, energy, and aerospace, offering end-to-end encryption and centralized management for your entire workforce.
Workiz
Workiz provides a centralized platform to run your entire field service business from your desktop or mobile device. You can ditch the paper trails and messy spreadsheets by managing your jobs, technicians, and finances in one synchronized system. It helps you handle the full customer lifecycle, from the moment a lead calls in to the final payment collection and review request.
You can optimize your daily operations with visual drag-and-drop scheduling and real-time GPS tracking of your team. The platform specifically targets trade industries like locksmithing, carpet cleaning, junk removal, and HVAC. By automating your back-office tasks and professionalizing your customer interactions, you can focus on scaling your business and winning more jobs without the administrative headache.
Overview
Librestream Features
- Remote Expert Assistance Connect your field teams with remote specialists via live video and audio to solve complex problems in real-time.
- Augmented Content Overlay Draw and anchor digital annotations directly onto live video feeds to guide technicians through precise repair steps.
- Low Bandwidth Optimization Maintain clear video and audio communication even in remote locations with cellular or satellite connections as low as 30kbps.
- Digital Work Instructions Deploy step-by-step guided procedures to your team's mobile devices to ensure consistent quality and safety compliance.
- IoT Data Integration View real-time data from industrial assets directly within your AR workspace to make faster, data-driven decisions.
- Centralized Knowledge Base Record and tag your remote sessions to build a searchable library of expert solutions for future training.
Workiz Features
- Easy Dispatching. Assign jobs to your technicians using a visual drag-and-drop calendar that updates everyone's schedule in real-time.
- Workiz Voice. Record calls, track marketing sources, and manage all customer communications through a built-in integrated phone system.
- Online Booking. Let your customers book appointments directly from your website or social media pages at any time of day.
- Invoicing & Payments. Generate professional invoices on the spot and accept credit card payments in the field for faster cash flow.
- GPS Tracking. Monitor your team's location in real-time to provide customers with accurate arrival times and optimize driving routes.
- Automated Notifications. Send automatic 'on-my-way' texts and appointment reminders to reduce no-shows and keep your customers informed.
Pricing Comparison
Librestream Pricing
Workiz Pricing
- Up to 2 users
- Scheduling and dispatching
- Invoicing and estimates
- Client management (CRM)
- Workiz mobile app
- Everything in Lite, plus:
- Up to 5 users
- Workiz Voice (Phone system)
- Automated client notifications
- Online booking tools
- Standard reporting
Pros & Cons
Librestream
Pros
- Exceptional performance in low-bandwidth environments and remote areas
- Robust security features suitable for highly regulated industries
- Wide compatibility with industrial wearables like RealWear and Vuzix
- Significantly reduces travel costs for senior engineering staff
Cons
- Initial setup and hardware integration requires dedicated IT time
- Learning curve for field staff unfamiliar with AR wearables
- Lack of transparent public pricing makes budget planning difficult
Workiz
Pros
- Intuitive drag-and-drop scheduling interface
- Excellent integrated phone system for tracking leads
- Responsive mobile app for field technicians
- Streamlined invoicing process speeds up payments
Cons
- Higher starting price than some competitors
- Steep learning curve for advanced automation
- Limited customization for specific niche reports