Drip
Drip is a marketing automation platform designed specifically for e-commerce brands to build personalized customer journeys through email, SMS, and onsite campaigns that drive repeat sales and revenue.
Lob
Lob is an automated direct mail platform that enables you to send personalized physical mail, verify addresses, and track delivery with the same ease as sending digital emails.
Quick Comparison
| Feature | Drip | Lob |
|---|---|---|
| Website | drip.com | lob.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $39/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Minneapolis, USA | San Francisco, USA |
Overview
Drip
Drip is a specialized marketing automation platform built to help your e-commerce store grow by turning first-time shoppers into loyal customers. Instead of sending generic blasts, you can create highly personalized experiences based on how your customers browse and buy. You can easily sync your store data from platforms like Shopify or WooCommerce to see exactly what your customers are doing in real-time.
The platform allows you to automate your entire marketing strategy, from welcome series and abandoned cart reminders to post-purchase follow-ups. You can manage your email, SMS, and onsite pop-ups all from one dashboard to ensure your messaging stays consistent. It is designed for growing online brands that need sophisticated automation without the technical complexity of enterprise-level tools.
Lob
Lob transforms how you handle physical mail by bringing the speed and automation of digital tools to the offline world. You can automate the entire lifecycle of direct mail—from creation and printing to mailing and tracking—using a single platform. This eliminates manual coordination with print shops and mail houses, allowing you to trigger personalized postcards, letters, and checks directly from your existing CRM or tech stack.
You can also ensure your data is accurate with built-in address verification that cleanses and formats global addresses in real-time. Whether you are a developer looking for robust APIs or a marketer needing a dashboard to launch retention campaigns, Lob helps you scale your physical outreach while maintaining full visibility into delivery status and campaign performance.
Overview
Drip Features
- Visual Workflow Builder Build complex customer journeys with a drag-and-drop interface to automate your marketing based on real-time shopper behavior.
- Deep E-commerce Segments Group your customers by what they bought, how much they spent, or when they last visited your online store.
- Onsite Campaigns Create targeted pop-ups and forms that match your brand to capture more leads and offer timely discounts to shoppers.
- Multi-Channel SMS Send personalized text messages alongside your emails to reach customers on their mobile devices for time-sensitive promotions.
- Dynamic Content Insert personalized product recommendations and unique discount codes directly into your emails to increase your click-through rates.
- Detailed Revenue Dashboards Track exactly how much money your automated emails and SMS campaigns are generating with clear, e-commerce-focused analytics.
Lob Features
- Direct Mail API. Connect your existing software to automate the sending of personalized letters, postcards, and checks with simple code.
- Address Verification. Verify and standardize US and international addresses instantly to reduce return-to-sender mail and save on postage costs.
- Campaign Analytics. Track your mail pieces in real-time with per-piece tracking so you know exactly when your customers receive them.
- HTML Templating. Create dynamic mail designs using HTML and CSS to personalize every piece of mail for your specific recipients.
- Automated Checks. Send secure, compliant checks to vendors or customers automatically without ever touching a printer or an envelope.
- Global Delivery. Reach customers in over 190 countries using a distributed print network that ensures fast and reliable local delivery.
Pricing Comparison
Drip Pricing
- Unlimited email sends
- Onsite campaign tools
- Visual automation builder
- Email and chat support
- Deep e-commerce integrations
- Advanced segmentation
- Everything in the 2.5k tier, plus:
- Increased contact limit
- Unlimited email sends
- Full access to all integrations
- Dynamic product blocks
- Revenue attribution reporting
Lob Pricing
- Access to all APIs
- Test environment
- Up to 300 address verifications
- Standard delivery speeds
- Community support access
- Everything in Developer, plus:
- Pay-as-you-go per piece
- Unlimited address verifications
- Access to HTML templates
- Standard tracking and analytics
- Email support
Pros & Cons
Drip
Pros
- Powerful automation workflows that are easy to build
- Deep integration with Shopify and WooCommerce stores
- Excellent segmentation based on specific purchase history
- Clean and intuitive user interface for marketers
- Reliable email deliverability for transactional messages
Cons
- Pricing increases quickly as your list grows
- SMS credits require an additional monthly cost
- Learning curve for advanced liquid templating features
Lob
Pros
- Automates tedious manual printing and mailing tasks
- Excellent API documentation makes integration very straightforward
- Real-time tracking provides digital-level visibility for mail
- Address verification significantly reduces wasted postage costs
Cons
- Monthly platform fees can be high for small teams
- HTML template rendering can sometimes be finicky
- Customer support response times vary on lower tiers