ChiroTouch
ChiroTouch is a specialized chiropractic practice management software that integrates electronic health records, patient scheduling, automated billing, and clinical documentation to streamline your daily clinic operations and patient care.
Luma Health
Luma Health is a comprehensive patient engagement platform that automates communication and scheduling to help healthcare providers reduce no-shows and improve patient access through a unified digital front door.
Quick Comparison
| Feature | ChiroTouch | Luma Health |
|---|---|---|
| Website | chirotouch.com | lumahealth.io |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1999 | 2015 |
| Headquarters | San Diego, USA | San Francisco, USA |
Overview
ChiroTouch
ChiroTouch provides a centralized platform designed specifically to handle the unique workflow of a chiropractic office. You can manage your entire practice from a single interface, moving from patient check-in and clinical charting to billing and payment processing without switching between different tools. The software focuses on reducing your administrative burden by automating repetitive tasks like appointment reminders and insurance claims, allowing you to spend more time with your patients.
Whether you are running a solo practice or managing multiple clinic locations, you can access your data securely from any device using their cloud-based infrastructure. The platform helps you maintain compliance with pre-loaded chiropractic macros and customizable templates that match your specific adjusting techniques. By integrating your front-desk operations with back-office financial tracking, you gain a clear view of your practice's health and performance.
Luma Health
Luma Health provides you with a unified platform to manage the entire patient journey from discovery to recovery. You can automate the most time-consuming parts of your practice, such as appointment reminders, waitlist management, and insurance verification. By replacing manual phone calls with automated text-based communication, you reduce administrative burden while meeting patients where they are—on their mobile devices.
The platform integrates directly with over 80 Electronic Health Records (EHR) systems to ensure your data stays synchronized in real-time. You can use it to fill last-minute cancellations automatically, collect patient feedback through automated surveys, and offer virtual visits through a built-in telehealth module. It is designed for clinics, health systems, and specialty practices that want to modernize their patient experience without adding more staff.
Overview
ChiroTouch Features
- Provider Macros Complete your clinical notes in seconds using customizable chiropractic macros that match your specific adjusting style and treatment protocols.
- Automated Billing Submit insurance claims electronically and track reimbursements in real-time to ensure you get paid faster for your services.
- Online Scheduling Let your patients book their own appointments online 24/7, which reduces phone traffic and fills your calendar automatically.
- Integrated Payments Process credit card payments directly within the patient file to eliminate manual entry errors and simplify your daily reconciliation.
- Patient Engagement Send automated text and email reminders to your patients to significantly reduce no-shows and keep your schedule full.
- Mobile Access Review patient charts and manage your schedule from your tablet or smartphone while moving between treatment rooms.
Luma Health Features
- Smart Waitlist. Fill last-minute cancellations automatically by sending text alerts to patients who want earlier appointments, keeping your schedule optimized.
- Actionable Reminders. Send automated appointment reminders that allow patients to confirm, cancel, or reschedule directly via text message without calling your office.
- Digital Intake. Let your patients complete registration forms and upload insurance cards on their phones before they arrive to reduce waiting room congestion.
- Two-Way Texting. Chat with your patients in real-time through a secure, HIPAA-compliant interface that feels as natural as texting a friend.
- Self-Scheduling. Enable patients to book their own appointments online 24/7 based on your real-time availability in your EHR system.
- Patient Feedback. Collect reviews and satisfaction scores automatically after visits to improve your online reputation and identify areas for operational growth.
Pricing Comparison
ChiroTouch Pricing
Luma Health Pricing
Pros & Cons
ChiroTouch
Pros
- Chiropractic-specific macros save significant time on daily documentation
- All-in-one system eliminates the need for separate billing software
- Cloud-based access allows you to work from any location
- Reliable automated patient reminders reduce missed appointments
Cons
- Initial setup and data migration can be time-consuming
- Customer support response times can vary during peak hours
- Learning curve exists for staff transitioning from paper files
Luma Health
Pros
- Significant reduction in appointment no-show rates
- Seamless real-time integration with major EHR systems
- Intuitive interface for both staff and patients
- Automated waitlist effectively recovers lost revenue
- Excellent customer support during the implementation phase
Cons
- Initial configuration of complex workflows takes time
- Customization options can feel overwhelming at first
- Pricing is higher than basic reminder-only tools