360dialog
360dialog provides a high-performance WhatsApp Business API solution that enables you to scale customer communication, automate messaging workflows, and integrate WhatsApp directly into your existing software stack.
Mailsuite
Mailsuite is a professional email tracking and automation tool for Gmail that provides real-time read receipts, link tracking, and follow-up reminders to help you manage your outreach effectively.
Quick Comparison
| Feature | 360dialog | Mailsuite |
|---|---|---|
| Website | 360dialog.com | mailsuite.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $49/month | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Berlin, Germany | Barcelona, Spain |
Overview
360dialog
360dialog is a specialized messaging platform that gives you direct access to the WhatsApp Business API. Instead of using a basic app, you can connect WhatsApp to your CRM, helpdesk, or marketing tools to manage high-volume conversations. You can send automated notifications, provide real-time customer support, and launch marketing campaigns while maintaining official verified status.
The platform focuses on providing a stable, low-latency connection that handles millions of messages without technical friction. You can manage your phone numbers, templates, and compliance requirements through a centralized dashboard. It is designed for businesses that want to own their customer relationships on WhatsApp while using their preferred third-party software for the actual chat interface.
Mailsuite
Mailsuite (formerly Mailtrack) is a specialized email tracking tool designed specifically for Gmail users who need to know exactly what happens after they hit send. You can see real-time notifications the moment your recipient opens an email or clicks a link, allowing you to time your follow-ups perfectly. It integrates directly into your existing Gmail interface, so you don't have to learn a new platform or switch between different tabs to manage your communication.
Beyond simple tracking, you can send personalized mail merges to multiple recipients and set automated reminders for emails that haven't been opened. It is ideal for sales professionals, recruiters, and small business owners who rely on Gmail for their daily operations. You can start with a free version for basic tracking or upgrade to access advanced features like document tracking and ad-free signatures.
Overview
360dialog Features
- WhatsApp Business API Connect your business to the official WhatsApp API to send unlimited messages and reach customers globally.
- Message Templates Create and manage pre-approved message templates to initiate conversations and send automated notifications to your users.
- Partner Ecosystem Link your WhatsApp account to hundreds of CRM and helpdesk tools with simple, pre-built software integrations.
- Analytics Dashboard Monitor your messaging performance and track delivery rates through a clean, data-driven management interface.
- Green Badge Support Apply for official WhatsApp verification through the platform to build trust with a green checkmark.
- Sandbox Environment Test your messaging workflows and API integrations in a safe environment before going live with customers.
Mailsuite Features
- Real-time Tracking. Get instant desktop and mobile notifications the moment someone opens your email or clicks on a link you sent.
- Email History. View a complete activity log for every message to see how many times and from which device your email was opened.
- Mail Merge. Send personalized email campaigns to up to 10,000 recipients at once directly from your Gmail account.
- Document Tracking. Track engagement with your PDF attachments to see which pages your prospects are reading and for how long.
- Follow-up Alerts. Receive automatic reminders to follow up if your email remains unopened for a specific period of time.
- Link Tracking. Identify exactly which links in your email are getting clicks so you can measure interest in your content.
Pricing Comparison
360dialog Pricing
- 1 WhatsApp Business Account
- Unlimited messaging throughput
- Official API access
- Standard email support
- Access to all integrations
- Everything in Standard, plus:
- Priority developer support
- Onboarding assistance
- Advanced account management
- Higher API rate limits
Mailsuite Pricing
- Unlimited email tracking
- Real-time desktop alerts
- Email activity feed
- Daily report
- Mailsuite signature included
- Everything in Free, plus:
- Remove Mailsuite signature
- Link tracking
- Reminders and alerts
- Basic Mail Merge
- Email support
Pros & Cons
360dialog
Pros
- Extremely stable API connection with high uptime
- Fastest approval process for WhatsApp Business accounts
- Competitive flat-rate pricing for high-volume senders
- Seamless integration with popular tools like HubSpot
Cons
- Requires third-party software for a chat interface
- Technical setup might be difficult for non-developers
- Support response times can vary on basic plans
Mailsuite
Pros
- Seamless integration directly into the Gmail interface
- Very affordable entry-level pricing for individuals
- Reliable real-time notifications for email opens
- Simple setup with no complex configuration required
Cons
- Free version requires a mandatory email signature
- Limited to Gmail and Google Workspace users only
- Occasional tracking inaccuracies due to image blocking