MakeForms
MakeForms is an enterprise-grade form builder that allows you to create highly secure, visually stunning forms with advanced workflow automation and real-time data synchronization capabilities.
SurveySparrow
SurveySparrow is an omnichannel experience management platform that transforms boring surveys into conversational chats to help you capture higher quality feedback and improve your customer and employee engagement.
Quick Comparison
| Feature | MakeForms | SurveySparrow |
|---|---|---|
| Website | makeforms.io | surveysparrow.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2022 | 2017 |
| Headquarters | Mumbai, India | Palo Alto, USA |
Overview
MakeForms
MakeForms is a versatile form-building platform designed to help you capture data securely while maintaining complete control over your brand aesthetics. You can build everything from simple contact forms to complex, multi-step registration systems using a drag-and-drop editor that requires zero coding knowledge. It solves the problem of fragmented data by offering advanced features like workflow approvals, digital signatures, and HIPAA-compliant security standards for sensitive information.
You can transform your data collection process into a professional experience with custom domains and white-labeling options. Whether you are a solo creator or part of a large enterprise, the platform provides the tools to automate follow-ups and sync responses directly to your existing tech stack. It focuses on high-end design flexibility and rigorous data privacy, making it a reliable choice for industries that handle regulated information.
SurveySparrow
SurveySparrow helps you turn traditional, boring forms into engaging, chat-like conversations. By focusing on a mobile-first design and conversational interface, you can significantly increase your survey completion rates. You can manage the entire feedback lifecycle, from creating beautiful surveys to analyzing real-time data and closing the loop with your respondents.
Whether you need to measure Net Promoter Scores, track employee engagement, or conduct deep market research, the platform provides the tools to automate your workflows. You can distribute surveys across multiple channels including email, SMS, WhatsApp, and social media. It is designed for businesses of all sizes that want to move beyond static forms and build meaningful relationships through data-driven insights.
Overview
MakeForms Features
- Drag-and-Drop Builder Create complex forms in minutes using an intuitive visual editor that lets you place fields exactly where you need them.
- Workflow Approvals Design multi-level approval processes so your team can review, edit, and sign off on form submissions automatically.
- Custom Branding Apply your own fonts, colors, and logos to every form to ensure a consistent experience for your customers.
- HIPAA Compliance Collect sensitive healthcare data safely with built-in security features that meet strict regulatory and privacy standards.
- Conditional Logic Show or hide specific questions based on previous answers to keep your forms short and relevant for every user.
- Source Tracking Identify exactly where your leads are coming from by tracking UTM parameters and referral data for every submission.
SurveySparrow Features
- Conversational UI. Create surveys that feel like a real-time chat to keep your respondents engaged and boost your completion rates.
- Omnichannel Distribution. Reach your audience wherever they are by sharing surveys via email, SMS, WhatsApp, QR codes, or website embeds.
- Executive Dashboards. Visualize your data with custom dashboards that track key metrics and trends to help you make informed decisions.
- Automated Workflows. Set up custom triggers to send follow-up surveys or alert your team based on specific respondent answers.
- NPS & CSAT Tracking. Measure customer loyalty and satisfaction automatically with built-in templates for Net Promoter Score and Customer Satisfaction surveys.
- Offline Survey App. Collect feedback in remote locations or at events without an internet connection using the dedicated mobile application.
Pricing Comparison
MakeForms Pricing
- 10 forms
- 100 submissions per month
- Basic form fields
- Standard templates
- MakeForms branding
- Everything in Free, plus:
- Unlimited forms
- 1,000 submissions per month
- Custom domains
- Remove MakeForms branding
- Basic integrations
SurveySparrow Pricing
- 100 responses per month
- 10 questions per survey
- Basic reporting
- Self-serve knowledge base
- Standard survey templates
- Everything in Free, plus:
- 500 responses per month
- Unlimited questions
- Filter reports
- Custom variables
- Email and chat support
Pros & Cons
MakeForms
Pros
- Highly customizable design options for professional branding
- Strong focus on security and HIPAA compliance
- Advanced workflow and approval features built-in
- Generous free tier for testing basic forms
- Excellent variety of field types and logic
Cons
- Learning curve for complex workflow configurations
- Higher pricing tiers for enterprise-level features
- Limited submissions on the free plan
SurveySparrow
Pros
- Conversational interface significantly improves response rates
- Very easy to set up and launch surveys quickly
- Excellent customer support team is highly responsive
- Clean and modern user interface is easy to navigate
Cons
- Advanced reporting features can be complex to configure
- Pricing tiers can become expensive for high response volumes
- Limited customization options on the lower-priced plans