What is MARA?
MARA is a powerful AI-driven reputation management software designed especially for hotels and hospitality groups. It enables you to set up an account quickly and start responding to guest reviews in multiple languages with personalized and high-quality AI-generated replies. The tool centralizes reviews in one inbox, automates parts of the response process, and provides deep analytics and actionable insights to help improve your online reputation. You can also increase the number of 5-star reviews with AI-aided surveys and showcase your ratings via review widgets on your website.
With MARA, you save significant time by automating review responses while maintaining your brand's unique voice and style. It supports multi-property and multi-user management, making it ideal for hotel groups. Pricing is transparent and based on properties and monthly or annual billing, offering a free trial with no credit card required. This software empowers you to achieve a 100% response rate, boost guest satisfaction, and ultimately drive more direct bookings through improved reputation and trust signals.
