Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
Mural
Mural is a collaborative intelligence platform that provides teams with a digital whiteboard space to visually brainstorm, plan projects, and facilitate interactive workshops from any location.
Quick Comparison
| Feature | Missive | Mural |
|---|---|---|
| Website | missiveapp.com | mural.co |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2011 |
| Headquarters | Quebec City, Canada | San Francisco, USA |
Overview
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
Mural
Mural gives you a digital canvas where your team can solve problems and brainstorm ideas visually. Instead of static documents or endless email chains, you can use sticky notes, diagrams, and drawings to map out complex workflows or run interactive workshops. It helps you bridge the gap between remote and in-person teammates by providing a shared space where everyone can contribute in real-time.
You can guide your team through structured sessions using built-in facilitation tools like timers and private voting. Whether you are mapping a customer journey, planning a product roadmap, or running an agile sprint, the platform provides the flexibility to organize information your way. It scales from individual creators to global enterprises, offering a free version to get you started immediately.
Overview
Missive Features
- Shared Inboxes Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses Save time by creating shared templates for common questions that your whole team can access and use instantly.
Mural Features
- Infinite Canvas. Create expansive visual workspaces where you can add unlimited sticky notes, shapes, and connectors to map out your biggest ideas.
- Facilitation Superpowers. Take control of your meetings with built-in timers, laser pointers, and the ability to summon all participants to your view.
- Template Library. Jumpstart your projects with hundreds of pre-built frameworks for mind mapping, retrospective meetings, and strategic planning sessions.
- Private Mode. Allow team members to type their thoughts anonymously and reveal them all at once to prevent groupthink during brainstorming.
- Interactive Voting. Gather instant feedback and reach consensus quickly by letting your team vote on the best ideas directly on the canvas.
- Content Library. Drag and drop images, icons, and GIFs into your workspace to make your visual communications more engaging and expressive.
Pricing Comparison
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
Mural Pricing
- Unlimited members
- 3 active murals
- Infinite canvas
- Standard library of templates
- One-click visitor sharing
- Everything in Free, plus:
- Unlimited active murals
- Private murals for sensitive work
- Facilitation Superpowers
- Priority email support
Pros & Cons
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules
Mural
Pros
- Excellent facilitation tools for managing large group workshops
- Generous free plan allows for unlimited team members
- Massive library of professionally designed templates
- Intuitive drag-and-drop interface for non-designers
Cons
- Performance can lag on very large, complex canvases
- Mobile app experience is limited compared to desktop
- Learning curve for advanced facilitation features