Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
MxToolbox
MxToolbox provides a comprehensive suite of diagnostic tools and monitoring services to help you maintain healthy email delivery and resolve complex DNS or server configuration issues quickly.
Quick Comparison
| Feature | Missive | MxToolbox |
|---|---|---|
| Website | missiveapp.com | mxtoolbox.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2004 |
| Headquarters | Quebec City, Canada | Austin, USA |
Overview
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
MxToolbox
MxToolbox is your go-to platform for diagnosing and monitoring email delivery and infrastructure health. You can perform instant lookups for MX records, DNS configurations, and blacklist status to identify why your emails might be landing in spam folders. It simplifies the technical complexity of email protocols like SPF, DKIM, and DMARC by providing clear, actionable reports that show you exactly what needs fixing.
You can also set up automated monitoring to get alerted the moment your domain appears on a blacklist or if your mail server goes offline. This proactive approach helps you protect your brand reputation and ensures your critical communications always reach their destination. Whether you are an IT professional managing multiple domains or a small business owner troubleshooting a single mail server, the platform provides the visibility you need to keep your email systems running smoothly.
Overview
Missive Features
- Shared Inboxes Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses Save time by creating shared templates for common questions that your whole team can access and use instantly.
MxToolbox Features
- Blacklist Monitoring. Check your IP or domain against over 100 blacklists and receive instant alerts if you are ever listed.
- DNS Lookups. Perform comprehensive lookups for MX, A, and TXT records to verify your server is configured correctly.
- DMARC Reporting. Analyze your DMARC data to see who is sending email on your behalf and block unauthorized spoofing attempts.
- Mail Server Diagnostics. Test your mail server's SMTP connection to identify performance bottlenecks or security vulnerabilities in your setup.
- SPF & DKIM Validation. Verify your email authentication records are valid so major providers like Google and Outlook trust your messages.
- Domain Health Reports. Run a single check to see a complete overview of your domain's technical health and security status.
Pricing Comparison
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
MxToolbox Pricing
- Unlimited manual lookups
- 1 Blacklist monitor
- Weekly health reports
- Basic DNS diagnostics
- Community support access
- Everything in Free, plus:
- DMARC aggregate reporting
- Fraud and spoofing alerts
- Advanced blacklist monitoring
- Configuration change alerts
- Email delivery trend analysis
Pros & Cons
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules
MxToolbox
Pros
- Fast and reliable DNS lookup results
- Comprehensive coverage of global email blacklists
- Easy to understand DMARC report visualizations
- Generous free tier for basic troubleshooting
- Proactive alerts prevent long-term delivery issues
Cons
- Interface feels dated compared to modern tools
- Steep pricing jump for professional tiers
- Learning curve for interpreting technical DNS data