Ellucian CRM Recruit
Ellucian CRM Recruit is a higher education enrollment management software that helps you identify, recruit, and enroll the right students through personalized communication and automated admissions workflows.
Nextiva
Nextiva is a comprehensive communication software providing cloud-based business phone systems, video conferencing, and customer relationship management tools to help you manage all your team and customer interactions in one place.
Quick Comparison
| Feature | Ellucian CRM Recruit | Nextiva |
|---|---|---|
| Website | ellucian.com | nextiva.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $18.95/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1968 | 2006 |
| Headquarters | Reston, USA | Scottsdale, USA |
Overview
Ellucian CRM Recruit
Ellucian CRM Recruit helps you modernize your entire enrollment pipeline from initial inquiry to final registration. You can move away from manual data entry and fragmented spreadsheets by using a centralized platform designed specifically for the complexities of higher education admissions. The software allows you to build personalized communication plans that resonate with prospective students across multiple channels, ensuring your institution stays top-of-mind during their decision-making process.
You can manage applications more efficiently with automated scoring and routing, which frees your staff to focus on high-impact student engagement. The platform integrates directly with your student information system (SIS) to ensure data flows smoothly across your campus. Whether you are managing a small private college or a large university system, you can use the built-in analytics to track your recruitment performance and adjust your strategy in real-time.
Nextiva
Nextiva is a unified communications platform that brings your phone, video, and messaging together in a single interface. Instead of juggling multiple apps, you can manage all your business conversations from your desktop or mobile device. It helps you eliminate communication silos by connecting your team through internal chat and providing a clear view of every customer interaction across different channels.
You can easily set up toll-free numbers, professional auto-attendants, and advanced call routing to ensure your customers always reach the right person. The platform also includes built-in productivity tools like screen sharing and task management. It scales effectively for any business size, offering various service tiers that integrate with your existing tools like Microsoft Outlook and Google Workspace.
Overview
Ellucian CRM Recruit Features
- Personalized Communications Create automated email and text campaigns tailored to student interests so you can deliver the right message at the right time.
- Performance Dashboards Monitor your enrollment goals with real-time visual reports that show you exactly where every applicant sits in your funnel.
- Mobile Recruiter App Access student data and log interactions while traveling to high school visits or college fairs using your mobile device.
- Automated Application Processing Speed up your decision-making process by automatically routing applications to the correct reviewers based on your specific criteria.
- Event Management Organize campus tours and recruitment events with integrated registration tools that sync attendee data directly to student profiles.
- Student Experience Portal Provide applicants with a branded, mobile-friendly portal where they can track their application status and upload required documents easily.
Nextiva Features
- Unlimited Voice Calling. Make unlimited long-distance calls within the US and Canada so you never worry about per-minute charges.
- Auto-Attendant. Greet your callers professionally and route them to the correct department automatically with a customizable virtual receptionist.
- Video Conferencing. Host high-definition video meetings with screen sharing and recording capabilities to collaborate effectively with remote team members.
- Mobile & Desktop Apps. Turn your smartphone or computer into a fully functional business phone so you can work from anywhere.
- Voicemail-to-Email. Receive your voicemail messages as audio files directly in your inbox so you can listen and respond faster.
- Team Collaboration. Message your colleagues in real-time and share files within private or group chats to keep projects moving.
- Call Recording. Record and store your phone conversations to improve service quality and maintain accurate records for your business.
- Real-time Analytics. Monitor call volumes and team performance with live dashboards to make data-driven decisions for your business.
Pricing Comparison
Ellucian CRM Recruit Pricing
Nextiva Pricing
- Unlimited voice & video calling
- Auto-attendant
- Voicemail-to-email
- Integrations with Outlook & Google
- 24/7 Customer support
- Mobile and desktop apps
- Everything in Essential, plus:
- Unlimited conference calls
- Multi-level auto-attendant
- Salesforce & HubSpot integrations
- SMS/MMS messaging
- Screen sharing
Pros & Cons
Ellucian CRM Recruit
Pros
- Deep integration with Ellucian Banner and Colleague systems
- Highly customizable application forms for different programs
- Strong automated communication workflows for student nurturing
- Comprehensive reporting capabilities for enrollment tracking
Cons
- Significant learning curve for new administrative users
- Implementation process can be lengthy and complex
- Interface can feel dated compared to general-purpose CRMs
Nextiva
Pros
- Exceptional 24/7 customer support and onboarding
- High call quality and reliable uptime
- Easy setup process for new phone numbers
- Unified interface for multiple communication channels
- Feature-rich mobile app for remote work
Cons
- Mobile app occasionally experiences sync delays
- Interface can feel cluttered for basic users
- Pricing increases for smaller teams
- Advanced reporting requires higher-tier plans