Nextiva
Nextiva is a comprehensive communication software providing cloud-based business phone systems, video conferencing, and customer relationship management tools to help you manage all your team and customer interactions in one place.
Pipeliner CRM
Pipeliner CRM is a visual sales management platform that combines high-adoption design with powerful reporting and automation tools to help your sales team focus on the right deals.
Quick Comparison
| Feature | Nextiva | Pipeliner CRM |
|---|---|---|
| Website | nextiva.com | pipeliner.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $18.95/month | $65/month |
| FREE Trial | ✓ 7 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2007 |
| Headquarters | Scottsdale, USA | Los Angeles, USA |
Overview
Nextiva
Nextiva is a unified communications platform that brings your phone, video, and messaging together in a single interface. Instead of juggling multiple apps, you can manage all your business conversations from your desktop or mobile device. It helps you eliminate communication silos by connecting your team through internal chat and providing a clear view of every customer interaction across different channels.
You can easily set up toll-free numbers, professional auto-attendants, and advanced call routing to ensure your customers always reach the right person. The platform also includes built-in productivity tools like screen sharing and task management. It scales effectively for any business size, offering various service tiers that integrate with your existing tools like Microsoft Outlook and Google Workspace.
Pipeliner CRM
Pipeliner CRM focuses on making your sales process as visual and intuitive as possible. Instead of digging through rows of data, you can manage your entire sales cycle through interactive 3D maps and drag-and-drop pipelines. This visual approach helps you instantly spot which deals are stalling and which ones are ready to close, ensuring your team stays productive without getting bogged down in administrative tasks.
You can customize the interface to match your specific sales stages and automate repetitive data entry. The platform includes built-in reporting and analytics that give you a clear view of your performance without requiring a dedicated data scientist. Whether you are a small team looking to organize your leads or a mid-market company needing deep sales insights, you can scale your operations effectively while maintaining high user adoption across your sales department.
Overview
Nextiva Features
- Unlimited Voice Calling Make unlimited long-distance calls within the US and Canada so you never worry about per-minute charges.
- Auto-Attendant Greet your callers professionally and route them to the correct department automatically with a customizable virtual receptionist.
- Video Conferencing Host high-definition video meetings with screen sharing and recording capabilities to collaborate effectively with remote team members.
- Mobile & Desktop Apps Turn your smartphone or computer into a fully functional business phone so you can work from anywhere.
- Voicemail-to-Email Receive your voicemail messages as audio files directly in your inbox so you can listen and respond faster.
- Team Collaboration Message your colleagues in real-time and share files within private or group chats to keep projects moving.
- Call Recording Record and store your phone conversations to improve service quality and maintain accurate records for your business.
- Real-time Analytics Monitor call volumes and team performance with live dashboards to make data-driven decisions for your business.
Pipeliner CRM Features
- Dynamic Visual Maps. View your sales leads and opportunities on interactive maps to instantly understand the health of your entire pipeline.
- Drag-and-Drop Pipeline. Move deals between stages with a simple drag-and-drop interface that updates your sales forecasts and task lists automatically.
- Built-in Reporting. Generate complex sales reports and pivot tables directly within the app to track your team's KPIs in real-time.
- Automated Workflows. Set up trigger-based actions to handle routine tasks like sending follow-up emails or updating lead statuses without manual effort.
- Sales AI Insights. Identify high-risk deals and get suggestions on which opportunities to prioritize based on historical win patterns and engagement.
- Mobile CRM App. Access your contacts, update deal stages, and scan business cards directly from your smartphone while you are in the field.
Pricing Comparison
Nextiva Pricing
- Unlimited voice & video calling
- Auto-attendant
- Voicemail-to-email
- Integrations with Outlook & Google
- 24/7 Customer support
- Mobile and desktop apps
- Everything in Essential, plus:
- Unlimited conference calls
- Multi-level auto-attendant
- Salesforce & HubSpot integrations
- SMS/MMS messaging
- Screen sharing
Pipeliner CRM Pricing
- Lead & Opportunity management
- Visual sales pipeline
- Contact & Account management
- Task & Appointment tracking
- Standard sales reports
- Mobile app access
- Everything in Starter, plus:
- Advanced reporting & dashboards
- Custom fields & forms
- Email integration (Gmail/Outlook)
- Sales automation engine
- Multiple sales pipelines
Pros & Cons
Nextiva
Pros
- Exceptional 24/7 customer support and onboarding
- High call quality and reliable uptime
- Easy setup process for new phone numbers
- Unified interface for multiple communication channels
- Feature-rich mobile app for remote work
Cons
- Mobile app occasionally experiences sync delays
- Interface can feel cluttered for basic users
- Pricing increases for smaller teams
- Advanced reporting requires higher-tier plans
Pipeliner CRM
Pros
- Highly visual interface makes deal tracking intuitive
- Excellent reporting capabilities without needing external tools
- Fast setup and implementation compared to competitors
- Strong mobile app functionality for field sales
- Responsive customer support and onboarding assistance
Cons
- Higher starting price point than basic CRMs
- Learning curve for advanced reporting features
- Limited third-party integrations on the entry tier