MSP360
MSP360 provides a centralized backup and IT management platform designed to help you protect data across cloud and on-premise environments while managing remote endpoints from a single console.
NinjaOne
NinjaOne is a unified IT management platform that provides remote monitoring, management, patch automation, and endpoint security to help IT teams and MSPs maintain visibility and control over their entire infrastructure.
Quick Comparison
| Feature | MSP360 | NinjaOne |
|---|---|---|
| Website | msp360.com | ninjaone.com |
| Pricing Model | Subscription | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 15 days free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2013 |
| Headquarters | Pittsburgh, USA | Austin, USA |
Overview
MSP360
MSP360 offers a unified platform to manage your backup, recovery, and remote IT operations. You can protect data across Windows, macOS, Linux, and Microsoft 365 environments while choosing your own cloud storage provider like AWS, Azure, or Wasabi. This flexibility allows you to maintain full control over your data storage costs and security policies without being locked into a single vendor's ecosystem.
The platform is specifically built for MSPs and IT departments that need to scale their operations efficiently. You can monitor all your endpoints through a single web-based dashboard, automate backup schedules, and provide remote support to your team or clients instantly. By combining backup with remote management tools, you reduce the number of separate applications needed to keep your infrastructure running smoothly.
NinjaOne
NinjaOne gives you a single pane of glass to monitor, manage, and support all your IT assets from anywhere. You can automate the hardest parts of IT, like patching operating systems and third-party applications, without needing a VPN or local network connection. It simplifies your daily workflow by combining endpoint management, remote access, and ticketing into one intuitive interface.
Whether you are an MSP managing multiple clients or an internal IT department supporting a distributed workforce, the platform helps you reduce downtime and improve security. You can deploy scripts, manage backups, and provide real-time support to your users across Windows, macOS, and Linux devices. The software is designed to scale with your growth, offering a pay-per-device model that ensures you only pay for what you actually use.
Overview
MSP360 Features
- Cross-Platform Backups Protect your entire fleet by running automated backups for Windows, macOS, Linux, and VMware systems from one console.
- Cloud Storage Choice Connect your own storage accounts from AWS, Google Cloud, or Azure to keep full control over your data.
- Remote Monitoring Track the health of your endpoints in real-time and receive instant alerts before small issues become major system failures.
- Remote Desktop Access and control remote computers securely to provide instant technical support to your team or clients anywhere.
- Immutability & Ransomware Protection Lock your backup data to prevent unauthorized changes or deletions, ensuring you can always recover from a cyberattack.
- Centralized Management Manage thousands of endpoints, deploy software updates, and run scripts across your entire network from a single web dashboard.
NinjaOne Features
- Automated Patching. Automate the identification and deployment of patches for Windows, macOS, and Linux to keep your systems secure and up to date.
- Remote Monitoring. Get real-time alerts and health data for all your endpoints so you can resolve issues before your users even notice them.
- Endpoint Backup. Protect your critical business data with integrated cloud backup that you can manage and restore directly from the main console.
- Remote Access. Take control of remote devices instantly with one-click access tools like TeamViewer or Splashtop to provide fast technical support.
- Scripting & Automation. Deploy custom scripts or use pre-built automations to handle repetitive tasks across thousands of devices simultaneously without manual effort.
- IT Asset Discovery. Maintain a complete and accurate inventory of every hardware and software asset on your network automatically with no manual tracking.
Pricing Comparison
MSP360 Pricing
NinjaOne Pricing
Pros & Cons
MSP360
Pros
- Excellent flexibility in choosing your own cloud storage provider
- Centralized dashboard makes managing multiple clients or departments simple
- Reliable image-based backups for quick disaster recovery
- Responsive technical support team helps resolve configuration issues quickly
Cons
- Initial setup can be complex for non-technical users
- Web interface can occasionally feel slow with many endpoints
- Reporting features could be more customizable for client presentations
NinjaOne
Pros
- Modern and intuitive interface requires very little training
- Fast and responsive web console saves time during tasks
- Highly rated customer support with quick response times
- Powerful automation engine simplifies complex patching workflows
Cons
- Mobile app lacks some features found in desktop version
- Reporting customization can be difficult for complex requirements
- Pricing is not transparent without contacting a sales representative