eMaint CMMS
eMaint is a cloud-based computerized maintenance management system that helps you track work orders, manage assets, and automate preventive maintenance to increase equipment uptime and reliability.
Novo Solutions
Novo Solutions provides a flexible service desk and asset management platform designed to help you streamline IT support, track physical assets, and manage maintenance workflows efficiently.
Quick Comparison
| Feature | eMaint CMMS | Novo Solutions |
|---|---|---|
| Website | emaint.com | novosolutions.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $69/month | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 1999 |
| Headquarters | Bonita Springs, USA | Virginia Beach, USA |
Overview
eMaint CMMS
eMaint is a flexible maintenance management platform designed to help you move from reactive to proactive maintenance. You can centralize your maintenance data, track work orders from creation to completion, and manage spare parts inventory across multiple locations. The software allows you to build custom dashboards and reports so you can monitor key performance indicators like mean time between failures and total maintenance costs in real-time.
You can easily scale the platform from a single site to a global enterprise, making it suitable for manufacturing, healthcare, and fleet management industries. By automating your preventive maintenance schedules based on time or usage, you reduce unexpected downtime and extend the life of your critical assets. The mobile app ensures your technicians can update work orders and upload photos directly from the field.
Novo Solutions
Novo Solutions offers a versatile platform that combines service desk capabilities with comprehensive asset management. You can centralize your IT support tickets, automate recurring maintenance tasks, and track the entire lifecycle of your organization's equipment from a single interface. The software is designed to bridge the gap between help desk operations and physical inventory tracking, making it a practical choice for departments that handle both digital requests and hardware maintenance.
You can customize the system to fit your specific workflows, whether you are managing a municipal public works department, a healthcare facility, or a corporate IT team. By integrating knowledge base articles directly into your support portal, you allow your team to solve problems faster while reducing the volume of repetitive tickets. The platform focuses on providing clear visibility into your operations without the unnecessary complexity found in larger enterprise suites.
Overview
eMaint CMMS Features
- Work Order Management Create, assign, and track work orders through their entire lifecycle to ensure no maintenance task falls through the cracks.
- Preventive Maintenance Schedule recurring maintenance tasks based on calendar dates or meter readings to prevent equipment breakdowns before they happen.
- Asset Management Store detailed records for every piece of equipment, including manual uploads, warranty information, and full maintenance history.
- Inventory Tracking Manage your spare parts stock levels and automate reorder points so you always have the right parts on hand.
- Mobile Maintenance App Give your technicians the ability to scan QR codes, attach photos, and complete work orders from any mobile device.
- Interactive Plans Upload your floor plans and site maps to visualize asset locations and maintenance status across your entire facility.
- Condition Monitoring Integrate with sensors to monitor equipment health in real-time and trigger alerts when readings exceed safe thresholds.
- Custom Reporting Generate automated reports and visual dashboards to track your team's performance and justify your maintenance budget.
Novo Solutions Features
- Smart Ticketing. Create, track, and resolve support requests with automated routing that ensures the right technician sees every ticket immediately.
- Asset Lifecycle Tracking. Monitor your equipment from procurement to retirement, including maintenance history, warranty details, and current physical location.
- Self-Service Portal. Empower your team to find answers independently with a searchable knowledge base and a simplified request submission form.
- Preventive Maintenance. Schedule recurring work orders for your physical assets to prevent equipment failure and extend the life of your hardware.
- Custom Workflow Rules. Build automated triggers that send notifications or update task statuses based on your specific business logic and deadlines.
- Mobile Access. Update tickets and scan asset barcodes directly from the field using your smartphone or tablet to keep data accurate.
Pricing Comparison
eMaint CMMS Pricing
- Up to 3 users
- Work order management
- Preventive maintenance
- Asset & inventory management
- Standard reports & dashboards
- Mobile app access
- Everything in Team, plus:
- Unlimited users
- Advanced reporting tools
- Interactive floor plans
- Multi-site management
- Workflow automation
- API access
Novo Solutions Pricing
Pros & Cons
eMaint CMMS
Pros
- Highly customizable interface adapts to specific workflows
- Excellent customer support and implementation assistance
- Robust mobile app improves technician productivity
- Comprehensive reporting provides deep operational insights
- Easy to track parts and inventory levels
Cons
- Initial setup and configuration takes significant time
- Interface can feel dated compared to newer tools
- Steep learning curve for advanced reporting features
- Pricing can be high for very small teams
- Occasional lag when loading large data sets
Novo Solutions
Pros
- Highly flexible configuration options for custom workflows
- Combines help desk and asset management effectively
- Responsive and helpful technical support team
- Clean interface that is easy for technicians to navigate
Cons
- Initial setup requires time for full customization
- Public pricing is not available for quick budgeting
- Reporting tools have a slight learning curve