eWorkOrders
eWorkOrders is a cloud-based maintenance management solution that helps you streamline work orders, track assets, and manage preventive maintenance schedules to extend equipment life and reduce operational downtime.
Novo Solutions
Novo Solutions provides a flexible service desk and asset management platform designed to help you streamline IT support, track physical assets, and manage maintenance workflows efficiently.
Quick Comparison
| Feature | eWorkOrders | Novo Solutions |
|---|---|---|
| Website | eworkorders.com | novosolutions.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1994 | 1999 |
| Headquarters | Wharton, USA | Virginia Beach, USA |
Overview
eWorkOrders
eWorkOrders is a flexible maintenance management platform designed to help you move away from paper trails and spreadsheets. You can manage your entire facility or fleet from a single interface, allowing you to track work requests, schedule recurring maintenance, and monitor inventory levels in real-time. Whether you are managing a single building or multiple global sites, the platform provides the visibility you need to keep operations running smoothly.
You can empower your team with mobile access, enabling technicians to update tasks and upload photos directly from the field. The software solves the headache of unexpected equipment failure by automating your preventive maintenance cycles. It scales to fit your specific needs, making it a reliable choice for maintenance managers, facility directors, and operations teams across various technical industries.
Novo Solutions
Novo Solutions offers a versatile platform that combines service desk capabilities with comprehensive asset management. You can centralize your IT support tickets, automate recurring maintenance tasks, and track the entire lifecycle of your organization's equipment from a single interface. The software is designed to bridge the gap between help desk operations and physical inventory tracking, making it a practical choice for departments that handle both digital requests and hardware maintenance.
You can customize the system to fit your specific workflows, whether you are managing a municipal public works department, a healthcare facility, or a corporate IT team. By integrating knowledge base articles directly into your support portal, you allow your team to solve problems faster while reducing the volume of repetitive tickets. The platform focuses on providing clear visibility into your operations without the unnecessary complexity found in larger enterprise suites.
Overview
eWorkOrders Features
- Work Order Management Create, assign, and track work orders from start to finish to ensure no maintenance task falls through the cracks.
- Preventive Maintenance Schedule recurring inspections and tasks based on time or usage triggers to prevent costly equipment breakdowns before they happen.
- Asset Tracking Maintain a detailed digital history for every piece of equipment, including repair logs, manuals, and warranty information in one place.
- Mobile Access Give your technicians the ability to close out tasks and record parts used directly from their smartphones or tablets.
- Inventory Management Track your spare parts levels and receive automatic alerts when it is time to reorder critical maintenance supplies.
- Service Request Portal Provide your staff or tenants with a simple web portal to submit maintenance requests without needing a full user license.
Novo Solutions Features
- Smart Ticketing. Create, track, and resolve support requests with automated routing that ensures the right technician sees every ticket immediately.
- Asset Lifecycle Tracking. Monitor your equipment from procurement to retirement, including maintenance history, warranty details, and current physical location.
- Self-Service Portal. Empower your team to find answers independently with a searchable knowledge base and a simplified request submission form.
- Preventive Maintenance. Schedule recurring work orders for your physical assets to prevent equipment failure and extend the life of your hardware.
- Custom Workflow Rules. Build automated triggers that send notifications or update task statuses based on your specific business logic and deadlines.
- Mobile Access. Update tickets and scan asset barcodes directly from the field using your smartphone or tablet to keep data accurate.
Pricing Comparison
eWorkOrders Pricing
Novo Solutions Pricing
Pros & Cons
eWorkOrders
Pros
- Highly responsive customer support team helps with setup
- User-friendly interface makes it easy for non-technical staff
- Extensive customization options for forms and reporting
- Reliable mobile performance for technicians in the field
Cons
- Initial configuration can take time for complex organizations
- Advanced reporting features have a slight learning curve
- No public pricing makes budget planning more difficult
Novo Solutions
Pros
- Highly flexible configuration options for custom workflows
- Combines help desk and asset management effectively
- Responsive and helpful technical support team
- Clean interface that is easy for technicians to navigate
Cons
- Initial setup requires time for full customization
- Public pricing is not available for quick budgeting
- Reporting tools have a slight learning curve