Fiix
Fiix is a cloud-based computerized maintenance management system that helps you organize, track, and optimize your equipment maintenance to reduce downtime and extend the life of your physical assets.
Novo Solutions
Novo Solutions provides a flexible service desk and asset management platform designed to help you streamline IT support, track physical assets, and manage maintenance workflows efficiently.
Quick Comparison
| Feature | Fiix | Novo Solutions |
|---|---|---|
| Website | fiixsoftware.com | novosolutions.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✓ 0 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2008 | 1999 |
| Headquarters | Toronto, Canada | Virginia Beach, USA |
Overview
Fiix
Fiix is a cloud-based maintenance management platform designed to help you move away from reactive repairs and toward a structured preventive maintenance strategy. You can centralize all your equipment data, work orders, and spare parts inventory in one digital hub. This allows your team to ditch paper checklists and spreadsheets in favor of a mobile-friendly system that tracks every repair and inspection in real-time.
The software helps you identify which machines are costing you the most money and why they keep breaking down. Whether you manage a single facility or multiple global sites, you can use the platform to automate work order triggers based on time, usage, or condition. It is built for maintenance managers and technicians in manufacturing, energy, and fleet industries who need to improve uptime without increasing their workload.
Novo Solutions
Novo Solutions offers a versatile platform that combines service desk capabilities with comprehensive asset management. You can centralize your IT support tickets, automate recurring maintenance tasks, and track the entire lifecycle of your organization's equipment from a single interface. The software is designed to bridge the gap between help desk operations and physical inventory tracking, making it a practical choice for departments that handle both digital requests and hardware maintenance.
You can customize the system to fit your specific workflows, whether you are managing a municipal public works department, a healthcare facility, or a corporate IT team. By integrating knowledge base articles directly into your support portal, you allow your team to solve problems faster while reducing the volume of repetitive tickets. The platform focuses on providing clear visibility into your operations without the unnecessary complexity found in larger enterprise suites.
Overview
Fiix Features
- Work Order Management Create, assign, and track work orders from any device to ensure your team always knows their top priorities.
- Asset Tracking Organize your equipment into a logical hierarchy so you can view repair histories and costs for every individual machine.
- Mobile CMMS App Scan QR codes on equipment to instantly pull up manuals and log work while standing right at the machine.
- Preventive Maintenance Schedule recurring inspections and tasks based on date or meter readings to catch small issues before they cause failures.
- Inventory Management Track your spare parts levels in real-time and set up automatic alerts when it is time to reorder supplies.
- Reporting and Analytics Generate instant reports on KPIs like mean time to repair and total maintenance costs to drive better business decisions.
Novo Solutions Features
- Smart Ticketing. Create, track, and resolve support requests with automated routing that ensures the right technician sees every ticket immediately.
- Asset Lifecycle Tracking. Monitor your equipment from procurement to retirement, including maintenance history, warranty details, and current physical location.
- Self-Service Portal. Empower your team to find answers independently with a searchable knowledge base and a simplified request submission form.
- Preventive Maintenance. Schedule recurring work orders for your physical assets to prevent equipment failure and extend the life of your hardware.
- Custom Workflow Rules. Build automated triggers that send notifications or update task statuses based on your specific business logic and deadlines.
- Mobile Access. Update tickets and scan asset barcodes directly from the field using your smartphone or tablet to keep data accurate.
Pricing Comparison
Fiix Pricing
- Up to 3 users
- Work order management
- Asset management
- Mobile app access
- Global search
- Basic reporting
- Everything in Free, plus:
- Unlimited users
- Preventive maintenance scheduling
- Rotating assets
- Customizable dashboards
- Email support
Novo Solutions Pricing
Pros & Cons
Fiix
Pros
- Mobile app makes logging work easy for technicians
- Intuitive interface requires very little technical training
- QR code scanning saves significant time in the field
- Excellent customer support and onboarding resources
Cons
- Initial data upload can be time-consuming
- Advanced reporting has a steeper learning curve
- Mobile app requires strong signal for some features
Novo Solutions
Pros
- Highly flexible configuration options for custom workflows
- Combines help desk and asset management effectively
- Responsive and helpful technical support team
- Clean interface that is easy for technicians to navigate
Cons
- Initial setup requires time for full customization
- Public pricing is not available for quick budgeting
- Reporting tools have a slight learning curve