NTT Global
NTT Global provides a comprehensive suite of managed infrastructure, cloud, and cybersecurity services designed to help you modernize your IT environment and scale your digital operations securely across the globe.
Switch
Switch is a cloud-based business phone system that integrates with Google Workspace and Microsoft 365 to provide teams with unified communication tools including voice, video, and messaging.
Quick Comparison
| Feature | NTT Global | Switch |
|---|---|---|
| Website | ntt.com | switch.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1952 | 2011 |
| Headquarters | Tokyo, Japan | San Ramon, USA |
Overview
NTT Global
NTT Global offers a unified platform for managing your entire digital infrastructure, from software-defined networking to multi-cloud environments. You can simplify complex IT operations by leveraging their managed services, which allow you to focus on core business goals while they handle the underlying technology stack. The platform is designed to provide high-performance connectivity and robust security for your distributed workforce.
You can optimize your application performance and reduce latency using their global data center footprint and private 5G capabilities. Whether you are migrating legacy systems to the cloud or implementing a zero-trust security framework, the software provides the visibility and control you need to maintain operational resilience. It is specifically built for large-scale organizations and mid-market companies requiring high-availability global reach.
Switch
Switch (now primarily known as Dialpad) provides you with a modern, cloud-based phone system designed specifically for digital-first teams. You can manage your business calls, text messages, and video meetings from a single interface that lives on your laptop, tablet, or mobile device. By connecting directly to your existing productivity suites like Google Workspace or Microsoft 365, it eliminates the need for traditional desk phones and complex hardware setups.
You can easily set up new departments, assign local or toll-free numbers, and use built-in AI to transcribe your calls in real-time. The platform is built for flexibility, allowing your team to stay connected whether they are in the office or working remotely. It solves the problem of fragmented communication by consolidating your professional identity into one searchable, synced application.
Overview
NTT Global Features
- Managed SD-WAN Optimize your network traffic and improve application performance across all your global office locations automatically.
- Multi-Cloud Management Control your private and public cloud resources from one place to ensure consistent security and cost efficiency.
- Zero Trust Security Protect your sensitive data by verifying every user and device trying to access your corporate network.
- Edge Computing Process your data closer to where it is generated to reduce latency and improve real-time decision making.
- Private 5G Networks Deploy secure, high-speed wireless connectivity within your facilities to power IoT devices and automated systems.
- Threat Detection Monitor your environment 24/7 for cyber threats and receive automated alerts before they impact your business.
Switch Features
- Unified Communications. Handle your voice calls, team messages, and video meetings from a single app on any device you own.
- AI Call Transcription. Get automated summaries and real-time transcriptions of your meetings so you never miss a critical action item.
- Workspace Integration. Sync your contacts and calendars instantly with deep integrations for Google Workspace and Microsoft 365 environments.
- Smart Call Routing. Set up custom IVR menus and department routing to ensure your customers always reach the right person.
- Real-time Analytics. Track call volumes, peak times, and team performance with live dashboards that help you make data-driven decisions.
- Global Number Porting. Keep your existing business numbers or instantly provision new local numbers in over 70 different countries.
Pricing Comparison
NTT Global Pricing
Switch Pricing
- Unlimited calling and SMS
- AI-powered call transcriptions
- Google Workspace & M365 sync
- Real-time sentiment analysis
- Desk phone support
- 24/7 web and chat support
- Everything in Standard, plus:
- Global office support
- CRM integrations (Salesforce, Zendesk)
- API & Webhooks access
- International SMS capabilities
- Advanced ring groups
Pros & Cons
NTT Global
Pros
- Extensive global network reach across multiple continents
- Highly reliable uptime for mission-critical business applications
- Strong expertise in complex multi-cloud migration projects
- Comprehensive security features integrated directly into the network
Cons
- Custom pricing can be high for smaller organizations
- Complex setup process requires dedicated technical resources
- Customer support response times vary by geographic region
Switch
Pros
- Setup takes minutes without requiring IT hardware
- Excellent call quality over mobile data and Wi-Fi
- Seamless integration with Google and Microsoft contacts
- AI transcriptions are highly accurate and helpful
Cons
- Mobile app can drain battery during long calls
- Advanced reporting requires the higher-tier Pro plan
- Occasional lag when switching between desktop and mobile