Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
ONLYOFFICE Docs
ONLYOFFICE Docs is a powerful online office suite that provides you with collaborative editors for text documents, spreadsheets, presentations, forms, and PDF files to streamline your team's document workflow.
Quick Comparison
| Feature | Missive | ONLYOFFICE Docs |
|---|---|---|
| Website | missiveapp.com | onlyoffice.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2009 |
| Headquarters | Quebec City, Canada | Riga, Latvia |
Overview
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
ONLYOFFICE Docs
ONLYOFFICE Docs provides you with a comprehensive suite of online editors for documents, spreadsheets, presentations, and digital forms. You can create complex documents with high-quality formatting and work with PDF files directly in your browser. It uses OOXML as a core format, ensuring maximum compatibility with Microsoft Office files while offering a clean, tabbed interface that keeps your workspace organized.
You can collaborate with your team in real-time using two different co-editing modes—Fast for seeing changes instantly or Strict for private drafting. The platform is highly flexible, allowing you to integrate it into your existing web application or deploy it on your own private server for total data control. Whether you are a small team or a large enterprise, it helps you maintain a secure, centralized environment for all your professional documentation needs.
Overview
Missive Features
- Shared Inboxes Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses Save time by creating shared templates for common questions that your whole team can access and use instantly.
ONLYOFFICE Docs Features
- Professional Document Editor. Create and format complex text documents with advanced styling tools and full compatibility with Microsoft Word formats.
- Powerful Spreadsheet Tool. Analyze your data using over 450 functions and formulas while creating visual charts to track your key metrics.
- Collaborative Presentation Builder. Design stunning slide decks with your team using transitions, animations, and integrated photo editing tools for a polished look.
- Digital Form Creator. Build fillable forms and automate your data collection by creating templates that others can complete and sign electronically.
- Real-time Co-editing. Work together on the same file simultaneously using comments, built-in chat, and track changes to stay perfectly synced.
- PDF Editor and Converter. View, annotate, and edit PDF files directly or convert them into editable formats to update your existing resources.
Pricing Comparison
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
ONLYOFFICE Docs Pricing
- Up to 20 simultaneous connections
- Document, sheet, and slide editors
- Mobile web viewers
- Community support
- Regular updates
- Everything in Community, plus:
- Unlimited simultaneous connections
- Mobile web editors
- Professional tech support
- Self-hosted deployment options
- Clustering and high availability
Pros & Cons
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules
ONLYOFFICE Docs
Pros
- Excellent compatibility with Microsoft Office file formats
- Flexible deployment options including on-premise and cloud
- Clean and intuitive tabbed ribbon interface
- Strong security features for sensitive data management
- Cost-effective alternative to major office suites
Cons
- Steep learning curve for self-hosted installation
- Mobile app interface can feel slightly restricted
- Limited third-party plugin library compared to competitors