Acuity Scheduling
Acuity Scheduling is a flexible online appointment booking software that automates your calendar management, client intake forms, and payment collection to streamline your entire scheduling workflow.
Pabau
Pabau is a complete clinic management software designed to help healthcare and aesthetic practitioners manage their entire patient journey from online booking and digital records to automated marketing.
Quick Comparison
| Feature | Acuity Scheduling | Pabau |
|---|---|---|
| Website | acuityscheduling.com | pabau.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $20/month | $42/month |
| FREE Trial | ✓ 7 days free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2012 |
| Headquarters | New York, USA | London, UK |
Overview
Acuity Scheduling
Acuity Scheduling acts as a 24/7 personal assistant for your business, allowing clients to view your real-time availability and book their own appointments. You can move beyond back-and-forth emails by sharing a customized booking page where clients select services, complete intake forms, and pay deposits upfront. The platform automatically handles time zone conversions and sends branded confirmations to ensure everyone stays on the same page.
You can manage multiple staff calendars, offer group classes, and set up recurring appointments with ease. It helps you reduce no-shows through automated text and email reminders while keeping your data organized in a centralized dashboard. Whether you are a solo consultant or manage a large clinic, the software scales to fit your specific booking requirements and administrative needs.
Pabau
Pabau is an all-in-one clinic management platform that helps you streamline every aspect of your medical or aesthetic practice. Instead of juggling multiple disconnected tools, you can manage your entire patient journey—from the moment a lead finds you online to their final aftercare follow-up—within a single, unified interface. You can automate your scheduling, store secure digital medical records, and handle complex financial reporting without manual data entry.
The platform is designed specifically for high-touch industries like aesthetics, dermatology, and private healthcare where patient experience is paramount. You can eliminate paper forms by using digital consents on tablets and keep your treatment rooms running on time with real-time status tracking. It scales with your business, whether you are a solo practitioner or managing a multi-location enterprise with hundreds of staff members.
Overview
Acuity Scheduling Features
- Self-Service Booking Give your clients the freedom to book, cancel, or reschedule their own appointments based on your real-time availability.
- Custom Intake Forms Gather critical client information during the booking process so you are fully prepared before every meeting starts.
- Automated Reminders Reduce costly no-shows by sending automated, branded email and text notifications to your clients before their scheduled time.
- Payment Integration Collect full payments or deposits via Stripe, Square, or PayPal at the exact moment a client books with you.
- Time Zone Syncing Eliminate scheduling confusion for international clients with automatic time zone detection and conversion for every booking.
- Calendar Coordination Sync your schedule with Google Calendar, iCloud, and Outlook to prevent double-bookings across your personal and professional life.
Pabau Features
- Online Booking. Let your patients book treatments 24/7 through a custom portal that syncs directly with your staff calendars.
- Digital Medical Records. Go paperless with secure electronic health records where you can store photos, clinical notes, and treatment histories.
- Paperless Consents. Have patients sign consent forms and medical histories on a tablet that automatically attaches to their digital file.
- Automated Marketing. Send automated appointment reminders, birthday greetings, and follow-up emails to reduce no-shows and increase patient retention.
- Inventory Management. Track your professional stock and retail products in real-time with automated alerts when supplies run low.
- Financial Reporting. Generate detailed reports on your clinic's performance, including revenue by practitioner, treatment popularity, and tax summaries.
Pricing Comparison
Acuity Scheduling Pricing
- 1 staff member/location
- Client self-scheduling
- Unlimited appointments
- Automatic confirmations & reminders
- Payment processing integrations
- Vaulting credit cards for later
- Everything in Emerging, plus:
- Up to 6 staff members/locations
- SMS/Text message reminders
- Packages, gift certificates, & subscriptions
- Appointment memberships
- Group classes and workshops
Pabau Pricing
- 1 User seat included
- Unlimited patients
- Online booking portal
- Digital medical records
- Automated SMS & Email reminders
- Basic financial reporting
- Everything in Solo, plus:
- Up to 3 User seats
- Advanced marketing tools
- Inventory management
- Lead management CRM
- Employee performance tracking
Pros & Cons
Acuity Scheduling
Pros
- Highly customizable booking pages match your brand
- Excellent automated time zone management for global clients
- Reliable syncing with major third-party calendars
- Intuitive interface for both admins and clients
- Robust mobile app for managing bookings on-the-go
Cons
- Initial setup can be time-consuming for complex schedules
- SMS reminders are not available on the entry-level plan
- Limited design flexibility without knowledge of custom CSS
Pabau
Pros
- Extensive customization options for medical forms
- Excellent photo management for before-and-after comparisons
- Highly responsive customer support team
- Comprehensive all-in-one feature set replaces multiple tools
Cons
- Initial setup can be time-consuming due to many features
- Mobile app has fewer features than the desktop version
- Learning curve for staff who are not tech-savvy