GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
Patton SmartNode
Patton SmartNode is a comprehensive VoIP integration software and hardware solution that connects traditional telephony systems to IP networks while ensuring high-quality voice communications and secure data routing.
Quick Comparison
| Feature | GoTo Connect | Patton SmartNode |
|---|---|---|
| Website | gotoconnect.com | patton.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $27/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1984 |
| Headquarters | Boston, USA | Gaithersburg, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
Patton SmartNode
Patton SmartNode provides you with a reliable bridge between your existing legacy phone systems and modern Voice over IP (VoIP) networks. You can integrate analog or ISDN equipment with SIP trunks and hosted PBX services without replacing your entire infrastructure. The platform focuses on solving interoperability challenges, allowing you to maintain crystal-clear voice quality through advanced quality-of-service (QoS) management and automated traffic prioritization.
You can manage your entire communication landscape through the SmartNode Management System, which simplifies the deployment and monitoring of your network nodes. Whether you are a small office needing a single gateway or a large enterprise coordinating multiple branch locations, these solutions help you reduce communication costs and improve network security. The software environment provides deep diagnostic tools so you can troubleshoot connection issues in real-time and maintain 24/7 uptime for your business calls.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
Patton SmartNode Features
- Automated Provisioning. Deploy your devices faster by using touchless auto-provisioning to configure multiple gateways simultaneously across your entire network.
- Call Quality Monitoring. Track voice quality metrics in real-time so you can identify and fix jitter or latency before they affect your conversations.
- SIP Registrar. Manage your local IP phone registrations directly on the gateway to ensure internal calls work even if your internet fails.
- Advanced Security. Protect your voice traffic from eavesdropping and fraud using built-in encryption, signaling protection, and robust firewall capabilities.
- Intelligent Routing. Create custom call-routing tables to automatically direct traffic through the most cost-effective paths based on time or destination.
- Virtualization Support. Run your communications software on standard industry servers or in the cloud to reduce your physical hardware footprint.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
Patton SmartNode Pricing
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings
Patton SmartNode
Pros
- Exceptional reliability for long-term 24/7 business operations
- Highly flexible configuration options for complex routing needs
- Superior voice quality management compared to budget gateways
- Excellent technical support from knowledgeable engineering staff
Cons
- Steep learning curve for the command line interface
- Higher initial investment cost than consumer-grade alternatives
- Documentation can be overly technical for non-engineers