ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Phonexa
Phonexa is an all-in-one marketing automation solution that helps you track, attribute, and optimize your lead generation and performance marketing campaigns across call, email, and web channels.
Quick Comparison
| Feature | ChowNow | Phonexa |
|---|---|---|
| Website | chownow.com | phonexa.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $100/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2016 |
| Headquarters | Los Angeles, USA | Glendale, USA |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Phonexa
Phonexa provides you with a unified suite of tools to manage your entire marketing lifecycle from a single dashboard. You can track inbound calls, manage lead distribution, and automate email and SMS campaigns without jumping between different platforms. It helps you identify exactly which marketing channels drive your highest-value conversions so you can allocate your budget more effectively.
The platform is designed for mid-market and enterprise companies, particularly those in lead-heavy industries like insurance, finance, and home services. By centralizing your data, you eliminate silos and gain a clearer picture of your customer journey. You can also use its predictive modeling to forecast future performance and scale your affiliate programs with built-in accounting and tracking tools.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Phonexa Features
- Call Logic. Track and route inbound calls to the right agents based on custom rules like location, time, or caller history.
- LMS Sync. Manage and distribute web leads in real-time to your buyers or internal sales teams using automated filtering and matching.
- E-Post. Create and automate personalized email and SMS marketing campaigns to nurture your leads and increase your overall conversion rates.
- Cloud PBX. Set up a professional virtual phone system for your office with extensions, voicemail-to-email, and advanced call handling capabilities.
- Lynx Click Tracking. Monitor your affiliate traffic and click-through rates to see exactly which partners are delivering the best return on investment.
- Opt-In List Management. Keep your marketing compliant by managing your suppression lists and ensuring you only contact users who have given permission.
- Predictive Modeling. Use your historical data to forecast future lead trends and optimize your marketing spend before you commit your budget.
- HitMetrix. Record user sessions and view heatmaps to understand how visitors interact with your landing pages and where they drop off.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Phonexa Pricing
- Access to all 8 core products
- Standard lead and call tracking
- Basic reporting and analytics
- Email and SMS automation tools
- Standard customer support
- Everything in Lite, plus:
- Lower per-lead and per-minute rates
- Advanced data filtering options
- Enhanced reporting capabilities
- Priority onboarding and support
- Customizable dashboard views
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Phonexa
Pros
- Consolidates multiple marketing tools into one single login
- Highly customizable lead routing and distribution rules
- Excellent real-time data visualization and reporting
- Responsive customer support team during technical setup
- Robust fraud detection for affiliate traffic
Cons
- Significant learning curve for the complex interface
- Setup process can be time-consuming for beginners
- Pricing can scale quickly with high lead volumes