EngageOne Communicate
EngageOne Communicate is a cloud-based customer engagement platform that helps you create, deliver, and manage personalized multi-channel communications including interactive video, email, and SMS to improve your customer experience.
SwipedOn
SwipedOn is a visitor management software providing a streamlined digital check-in process for guests and employees to enhance workplace security, compliance, and front-desk efficiency.
Quick Comparison
| Feature | EngageOne Communicate | SwipedOn |
|---|---|---|
| Website | pitneybowes.com | swipedon.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $59/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1920 | 2013 |
| Headquarters | Stamford, USA | Tauranga, New Zealand |
Overview
EngageOne Communicate
EngageOne Communicate helps you transform static customer interactions into dynamic, two-way conversations across digital channels. You can design and deploy personalized emails, SMS messages, and unique interactive videos that allow your customers to self-serve and find answers in real-time. By unifying these channels into a single interface, you eliminate fragmented messaging and ensure your brand voice remains consistent across every touchpoint.
The platform is particularly effective for mid-market and enterprise organizations in regulated industries like insurance, banking, and utilities. You can use it to simplify complex billing statements, explain policy changes through video, or send urgent service alerts. It focuses on driving higher response rates and reducing support costs by giving your customers the information they need in the formats they prefer.
SwipedOn
SwipedOn simplifies your front desk by replacing paper logbooks with a sleek, digital check-in system. You can manage visitors, employees, and deliveries from a single iPad interface, ensuring your workplace remains secure and compliant. The platform automatically notifies hosts when guests arrive, captures digital signatures for NDAs, and prints visitor badges instantly.
Beyond the front desk, you can manage desk bookings and room scheduling to optimize your office layout. It is designed for businesses of all sizes, from single-site offices to multi-location enterprises, helping you maintain a professional first impression while keeping a detailed digital audit trail of everyone entering your building.
Overview
EngageOne Communicate Features
- Interactive Video Create personalized videos where your customers can click elements to explore data or resolve issues directly within the player.
- Multi-Channel Delivery Send coordinated messages across email, SMS, and web portals from a single platform to reach customers where they are.
- Personalization Engine Use your existing customer data to tailor every message, ensuring every interaction feels relevant and specific to the individual.
- Self-Service Templates Build professional communications quickly using pre-designed templates that you can customize to match your brand identity without coding.
- Real-Time Analytics Track how your customers interact with your content so you can see exactly what drives engagement and conversions.
- Secure Data Handling Manage sensitive customer information with enterprise-grade security protocols designed for highly regulated industries like finance and healthcare.
SwipedOn Features
- Digital Visitor Registration. Streamline guest arrivals with a professional iPad interface that captures photos and contact details automatically.
- Instant Host Notifications. Alert your employees immediately via email, SMS, or Slack the moment their visitor checks in at reception.
- Digital NDA Signing. Protect your business by requiring visitors to sign non-disclosure agreements or health and safety waivers on the screen.
- Employee In-Out Board. Track employee attendance and location in real-time to ensure safety and accountability during emergencies or evacuations.
- Deliveries Management. Scan labels on incoming packages to notify recipients instantly and clear your reception area of cluttered deliveries.
- Desk and Room Booking. Maximize your office space by allowing your team to book desks and meeting rooms directly through the app.
Pricing Comparison
EngageOne Communicate Pricing
SwipedOn Pricing
- One iPad per location
- Unlimited visitor registrations
- Employee in-out board
- Instant notifications
- Digital document signing
- Cloud-based dashboard
- Everything in Starter, plus:
- Unlimited iPads per location
- Custom branding and colors
- Deliveries management
- Multi-language support
- Priority customer support
Pros & Cons
EngageOne Communicate
Pros
- Excellent interactive video capabilities for complex data
- Strong compliance features for regulated industries
- Consolidates multiple communication channels into one tool
- High level of personalization for customer data
Cons
- Pricing is not transparent for small businesses
- Implementation may require professional services support
- Steeper learning curve for advanced video features
SwipedOn
Pros
- Extremely quick setup process for new offices
- Clean and professional interface impresses visitors
- Reliable offline mode saves data during outages
- Excellent customer support response times
- Simple pricing model based on locations
Cons
- Hardware costs require an iPad purchase
- Limited customization on the entry-level tier
- Badge printing can occasionally require troubleshooting