ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Toast POS
Toast is an all-in-one restaurant management platform that integrates point of sale, operations, and digital ordering to help you streamline service and increase your bottom line.
Quick Comparison
| Feature | ChowNow | Toast POS |
|---|---|---|
| Website | chownow.com | pos.toasttab.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2011 |
| Headquarters | Los Angeles, USA | Boston, USA |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Toast POS
Toast is a dedicated restaurant management system built specifically for the food service industry. You can manage your entire front-of-house and back-of-house operations from a single platform, whether you run a small cafe, a busy full-service restaurant, or a multi-location enterprise. It combines durable hardware with cloud-based software to handle everything from tableside ordering to complex menu management.
You can take control of your business with integrated tools for online ordering, delivery, and contactless payments. The platform also helps you manage your team with built-in payroll and scheduling features, while providing real-time analytics to track your daily sales and labor costs. It is designed to keep your kitchen running smoothly even when the internet goes down with its reliable offline mode.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Toast POS Features
- Tableside Ordering. Fire orders directly to the kitchen from the table with handheld devices to speed up service and improve order accuracy.
- Menu Management. Update your menu across all devices and online channels instantly from any location to keep your offerings current.
- Online Ordering. Accept orders directly through your own website and skip the high commission fees of third-party delivery apps.
- Kitchen Display System. Connect your front-of-house with the kitchen using digital screens that track prep times and organize tickets efficiently.
- Restaurant Analytics. Access detailed reports on your top-selling items and labor costs from your phone to make data-driven decisions.
- Inventory Tracking. Monitor your ingredient levels in real-time and identify waste to protect your margins and simplify your ordering process.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Toast POS Pricing
- Cloud-based POS software
- Payment processing
- Real-time reporting
- Standard support
- Menu management
- Everything in Starter, plus:
- Advanced reporting
- Multi-location management
- 24/7 customer support
- Customized hardware options
- Employee management tools
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Toast POS
Pros
- Industry-specific features designed specifically for restaurant workflows
- Reliable offline mode keeps you taking orders during outages
- User-friendly interface reduces training time for new staff
- Handheld tablets significantly increase table turnover rates
Cons
- Requires use of Toast's proprietary payment processing
- Hardware costs can be high for large installations
- Long-term contracts may be required for certain tiers