Amwell
Amwell is a comprehensive telehealth platform that connects healthcare providers, insurers, and patients through a secure digital infrastructure to deliver remote clinical services and integrated virtual care management.
Practice Fusion
Practice Fusion is a cloud-based electronic health record platform that helps independent medical practices streamline charting, scheduling, and billing to improve patient care and office efficiency.
Quick Comparison
| Feature | Amwell | Practice Fusion |
|---|---|---|
| Website | amwell.com | practicefusion.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $149/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2005 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
Amwell
Amwell provides you with a unified digital care delivery platform designed to bring healthcare into the modern era. You can manage everything from urgent care visits to chronic condition management through a single, secure interface that connects patients with their existing providers or a national network of clinicians. The platform is built to fit into your existing clinical workflows, ensuring that virtual visits feel like a natural extension of your practice rather than a separate technical hurdle.
You can use the software to reduce hospital readmissions, expand your reach to rural patients, and streamline administrative tasks like intake and billing. Whether you are a solo practitioner, a large health system, or a health plan provider, the platform scales to meet your specific volume and regulatory requirements. It focuses on maintaining high-quality clinical outcomes while giving you the flexibility to offer care whenever and wherever your patients need it most.
Practice Fusion
Practice Fusion provides you with a comprehensive, cloud-based electronic health record (EHR) system designed specifically for independent medical practices. You can manage your entire clinical workflow from a single dashboard, including patient scheduling, charting, and e-prescribing. The platform simplifies complex tasks like tracking lab results and managing referrals, allowing you to spend more time with patients and less time on paperwork.
You can also enhance patient engagement through a dedicated portal where patients view their health records and message your office securely. The software supports various specialties and helps you stay compliant with healthcare regulations through automated reporting tools. Whether you are a solo practitioner or part of a small group, you can access your practice data securely from any device with an internet connection.
Overview
Amwell Features
- Virtual Waiting Rooms Manage your patient flow effectively with digital waiting areas where patients can complete intake forms before you start the visit.
- Integrated EHR Connectivity Sync your patient data automatically with major EHR systems like Epic and Cerner to keep your medical records accurate and updated.
- Multi-way Video Calls Invite specialists, family members, or language interpreters into your virtual visits to ensure comprehensive care and clear communication.
- Secure Messaging Communicate with your patients between visits using HIPAA-compliant messaging to answer quick questions and monitor recovery progress.
- Automated Triage Use smart intake surveys to route your patients to the right level of care based on their reported symptoms and urgency.
- Mobile Provider App Conduct high-quality clinical visits from your tablet or smartphone so you can stay connected even when away from your desk.
Practice Fusion Features
- Smart Charting. Create patient charts faster using customizable templates that adapt to your specific specialty and clinical workflow preferences.
- E-Prescribing. Send prescriptions instantly to over 98,000 pharmacies and manage medication orders directly within the patient's digital record.
- Lab and Imaging. Connect with over 600 partners to receive lab results and imaging reports automatically inside your patient charts.
- Patient Portal. Give your patients secure access to their health information, lab results, and appointment history to improve engagement.
- Integrated Billing. Connect your clinical data to preferred billing partners to reduce coding errors and accelerate your reimbursement cycle.
- Appointment Scheduling. Manage your office calendar and send automated appointment reminders to patients to reduce no-shows and empty slots.
Pricing Comparison
Amwell Pricing
Practice Fusion Pricing
- Full EHR access
- E-prescribing capabilities
- Unlimited charting and scheduling
- Patient portal access
- Lab and imaging integrations
- Standard customer support
- Everything in Provider plan, plus:
- Volume-based pricing discounts
- Centralized practice management
- Multi-office support
- Dedicated account management
- Custom implementation assistance
Pros & Cons
Amwell
Pros
- Reliable video quality even on lower bandwidth connections
- Deep integration with major hospital EHR systems
- User-friendly interface for elderly or non-technical patients
- Strong compliance features meet strict healthcare security standards
Cons
- Initial technical setup requires significant administrative time
- Customization options can be complex to configure
- Higher price point than basic video conferencing tools
Practice Fusion
Pros
- Cloud-based access allows working from any location
- Intuitive interface is easy for new staff to learn
- Extensive library of templates for various specialties
- Reliable e-prescribing and lab integration network
Cons
- No longer offers a free version for small practices
- Customer support response times can be slow
- Limited customization for highly complex workflows