Omnisend
Omnisend is an omnichannel marketing automation platform designed for e-commerce businesses to increase sales through integrated email, SMS, and push notification campaigns across the entire customer journey.
Privy
Privy is an e-commerce marketing platform that helps you grow your email list, reduce cart abandonment, and drive more sales through automated email and SMS messaging campaigns.
Quick Comparison
| Feature | Omnisend | Privy |
|---|---|---|
| Website | omnisend.com | privy.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✓ 15 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2013 |
| Headquarters | London, UK | Boston, USA |
Overview
Omnisend
Omnisend is an email and SMS marketing automation platform built specifically for e-commerce brands. You can move beyond basic newsletters by creating personalized customer journeys that combine email, SMS, and push notifications into a single automated workflow. The platform integrates directly with major e-commerce stores to track customer behavior and trigger messages based on real-time shopping data.
You can recover lost revenue with abandoned cart sequences, welcome new subscribers, and reward your best customers with automated loyalty workflows. The platform is designed for growing online stores that need sophisticated automation without the complexity of enterprise-level tools. You get access to pre-built automation templates and a drag-and-drop editor that makes creating professional campaigns fast and intuitive.
Privy
Privy is an all-in-one marketing platform designed specifically for e-commerce store owners who want to turn website visitors into loyal customers. You can quickly build your subscriber list using customizable pop-ups, flyouts, and spin-to-win wheels that integrate directly with your online store. The platform focuses on capturing data and immediately putting it to work through automated messaging that reaches customers at the right moment.
You can recover lost revenue by sending automated abandoned cart emails and SMS texts to shoppers who left items behind. Beyond simple lead capture, you get tools to manage your entire email marketing strategy, including newsletters, purchase follow-ups, and customer win-back campaigns. It is built to scale with your business, offering a free version for beginners and tiered paid plans as your contact list grows.
Overview
Omnisend Features
- Omnichannel Workflows Combine email, SMS, and push notifications into a single automated sequence to reach customers on their preferred channels.
- E-commerce Segmentation Target your audience based on their shopping behavior, purchase history, and campaign engagement to send more relevant offers.
- Product Picker Drag and drop products directly from your online store into your emails to save time on manual formatting.
- Automated Split Testing Test different subject lines or content variations within your automated workflows to see what drives the most sales.
- Dynamic Discount Codes Generate and send unique, single-use discount codes automatically to prevent coupon abuse and track individual redemptions.
- Visual Automation Builder Map out your entire customer journey with an intuitive drag-and-drop interface that requires no coding or technical skills.
Privy Features
- Customizable Pop-ups. Create high-converting overlays, bars, and spin-to-win wheels using a drag-and-drop editor to grow your subscriber list.
- Abandoned Cart Recovery. Automatically send emails and SMS messages to shoppers who leave items in their cart to win back lost sales.
- SMS Marketing. Send personalized text messages for flash sales and cart reminders to reach your customers directly on their mobile devices.
- Advanced Targeting. Show specific offers based on cart value, website behavior, or geographic location to increase your conversion rates.
- Email Newsletters. Design and send professional marketing emails to your entire list using pre-built templates that match your brand.
- Cross-Sell Displays. Boost your average order value by showing targeted product recommendations to customers based on what they are buying.
Pricing Comparison
Omnisend Pricing
- Reach up to 250 contacts
- 500 emails per month
- Up to 60 SMS messages
- 500 web push notifications
- Professional email templates
- Pre-built automations
- Everything in Free, plus:
- Unlimited emails
- Up to 3,933 SMS messages
- Advanced reporting
- 24/7 priority support
- Customer success manager
Privy Pricing
- Up to 100 mailable contacts
- Unlimited list growth displays
- Sync with Shopify and Wix
- Advanced targeting rules
- Free email support
- Everything in Free, plus:
- Up to 1,500 mailable contacts
- Unlimited email sends
- Automated abandoned cart emails
- Remove Privy branding
- Advanced email marketing tools
Pros & Cons
Omnisend
Pros
- Deep integration with Shopify and BigCommerce
- Easy to set up complex automations
- Excellent customer support available 24/7
- Consolidated reporting for email and SMS
Cons
- SMS credits can become expensive
- Limited design flexibility in some templates
- Learning curve for advanced segmentation rules
Privy
Pros
- Extremely easy to set up with Shopify stores
- Highly effective templates for quick campaign launches
- Excellent customer support for technical troubleshooting
- Intuitive drag-and-drop editor for non-designers
Cons
- Pricing increases significantly as contact list grows
- Limited design flexibility in some basic templates
- SMS features require a separate add-on cost