QTS Data Centers
QTS Data Centers provides highly scalable data center solutions, managed services, and robust connectivity options designed to secure your critical IT infrastructure and support your digital transformation goals globally.
Switch
Switch is a cloud-based business phone system that integrates with Google Workspace and Microsoft 365 to provide teams with unified communication tools including voice, video, and messaging.
Quick Comparison
| Feature | QTS Data Centers | Switch |
|---|---|---|
| Website | qtsdatacenters.com | switch.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2011 |
| Headquarters | Overland Park, USA | San Ramon, USA |
Overview
QTS Data Centers
QTS Data Centers offers a comprehensive suite of data center solutions tailored to help you manage and scale your IT infrastructure. You can choose from colocation, hyperscale data centers, and hybrid cloud environments that provide the physical security and power density your business requires. By utilizing their software-defined orchestration platform, you gain real-time visibility into your power usage, environmental metrics, and physical security across their global footprint.
The platform is designed for enterprises, hyperscalers, and government agencies that need to consolidate data center footprints or expand into new markets quickly. You can solve complex infrastructure challenges by leveraging their carrier-neutral connectivity and direct on-ramps to major cloud providers. Whether you are looking to house a single rack or require a custom-built mega-scale facility, you get a partner focused on operational excellence and sustainability.
Switch
Switch (now primarily known as Dialpad) provides you with a modern, cloud-based phone system designed specifically for digital-first teams. You can manage your business calls, text messages, and video meetings from a single interface that lives on your laptop, tablet, or mobile device. By connecting directly to your existing productivity suites like Google Workspace or Microsoft 365, it eliminates the need for traditional desk phones and complex hardware setups.
You can easily set up new departments, assign local or toll-free numbers, and use built-in AI to transcribe your calls in real-time. The platform is built for flexibility, allowing your team to stay connected whether they are in the office or working remotely. It solves the problem of fragmented communication by consolidating your professional identity into one searchable, synced application.
Overview
QTS Data Centers Features
- ServiceNow Integration Sync your data center asset information directly with your ServiceNow instance to streamline your IT service management workflows.
- Real-Time Power Monitoring Track your power consumption and environmental stats in real-time to optimize efficiency and manage your operational costs.
- SDN Connectivity Provision virtual connections to major cloud providers and internet exchanges instantly through a software-defined networking portal.
- Remote Hands Support Request technical assistance for hardware installations, cabling, and troubleshooting from certified on-site technicians at any time.
- Physical Security Access Manage your authorized personnel lists and review access logs digitally to maintain strict compliance and security standards.
- Asset Management View detailed audits of your hardware, including rack positions and serial numbers, through a centralized digital dashboard.
Switch Features
- Unified Communications. Handle your voice calls, team messages, and video meetings from a single app on any device you own.
- AI Call Transcription. Get automated summaries and real-time transcriptions of your meetings so you never miss a critical action item.
- Workspace Integration. Sync your contacts and calendars instantly with deep integrations for Google Workspace and Microsoft 365 environments.
- Smart Call Routing. Set up custom IVR menus and department routing to ensure your customers always reach the right person.
- Real-time Analytics. Track call volumes, peak times, and team performance with live dashboards that help you make data-driven decisions.
- Global Number Porting. Keep your existing business numbers or instantly provision new local numbers in over 70 different countries.
Pricing Comparison
QTS Data Centers Pricing
Switch Pricing
- Unlimited calling and SMS
- AI-powered call transcriptions
- Google Workspace & M365 sync
- Real-time sentiment analysis
- Desk phone support
- 24/7 web and chat support
- Everything in Standard, plus:
- Global office support
- CRM integrations (Salesforce, Zendesk)
- API & Webhooks access
- International SMS capabilities
- Advanced ring groups
Pros & Cons
QTS Data Centers
Pros
- Highly responsive on-site support and remote hands
- Excellent visibility through the Service Insight portal
- Strong commitment to renewable energy and sustainability
- Robust physical security protocols at all locations
Cons
- Custom pricing can be complex for small deployments
- Portal interface has a slight learning curve
- Limited availability in certain international niche markets
Switch
Pros
- Setup takes minutes without requiring IT hardware
- Excellent call quality over mobile data and Wi-Fi
- Seamless integration with Google and Microsoft contacts
- AI transcriptions are highly accurate and helpful
Cons
- Mobile app can drain battery during long calls
- Advanced reporting requires the higher-tier Pro plan
- Occasional lag when switching between desktop and mobile