Drift
Drift is a conversational marketing and sales platform that uses AI-powered chatbots and real-time messaging to help you engage website visitors and convert them into qualified pipeline.
Qualified
Qualified is a conversational marketing and sales platform that identifies your most valuable website visitors and connects them with your sales team through real-time chat, voice, and video calls.
Quick Comparison
| Feature | Drift | Qualified |
|---|---|---|
| Website | drift.com | qualified.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2018 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
Drift
Drift helps you transform your website from a static brochure into a 24/7 sales engine. Instead of forcing your potential customers to fill out long forms and wait days for a follow-up, you can engage them the moment they show interest. The platform uses AI-powered bots to qualify leads, answer common questions, and even book meetings directly on your sales team's calendars while you sleep.
You can create personalized experiences for your most important accounts by recognizing them the second they land on your site. By connecting your marketing and sales workflows, you ensure that high-value prospects never hit a dead end. Whether you are a mid-sized company or a large global enterprise, the platform helps you shorten your sales cycle and provide a more human buying experience for your customers.
Qualified
Qualified helps you turn your website into a real-time sales floor by identifying high-intent buyers the moment they arrive. Instead of waiting for form submissions, you can see exactly how visitors are interacting with your site and start conversations with the right people at the right time. It integrates deeply with your CRM to provide a complete picture of every prospect, allowing your team to prioritize their efforts on the deals most likely to close.
You can use the platform to automate lead qualification through intelligent chatbots or jump into live conversations via chat, voice, or video. By surfacing account-based insights and intent data directly to your sales reps, you eliminate the friction of traditional lead generation. It is designed specifically for B2B companies using Salesforce who want to accelerate their sales cycle and increase pipeline conversion rates through personalized, instant engagement.
Overview
Drift Features
- AI Chatbots Deploy intelligent bots that qualify your website visitors and answer their questions instantly at any time of day.
- Live Chat Jump into conversations personally when high-value prospects are active on your site to build immediate rapport.
- Meeting Scheduler Let your prospects book meetings directly into your calendar through the chat interface to eliminate back-and-forth emails.
- Intel and Insights See exactly which companies are visiting your site so you can reach out to key accounts with personalized messages.
- Real-time Notifications Get alerted on your desktop or mobile device the moment a target account lands on your website.
- Video Messaging Record and send personalized videos to your prospects within the chat to stand out from the competition.
Qualified Features
- Qualified Signals. Identify high-intent accounts visiting your site by analyzing first-party engagement data and research patterns in real-time.
- Live Stream. Watch how your most important prospects navigate your website so you can understand their interests before you reach out.
- Qualified Chatbots. Deploy intelligent bots to qualify visitors 24/7 and book meetings for your sales reps even while they are offline.
- Direct Connect. Start instant voice or video calls directly through the browser to build personal relationships and answer complex questions faster.
- Salesforce Integration. View complete CRM data for every visitor and automatically sync all conversation history and lead data back to Salesforce.
- Experience Builder. Create custom website experiences and personalized greetings for specific target accounts using a simple drag-and-drop interface.
Pricing Comparison
Drift Pricing
- Basic live chat
- Welcome messages
- Mobile and desktop apps
- Basic reporting
- Standard integrations
- Everything in Free, plus:
- Custom chatbots
- Intel and Deanonymization
- Salesforce integration
- Meeting scheduling
- Real-time notifications
Qualified Pricing
Pros & Cons
Drift
Pros
- Significantly increases the speed of lead qualification
- Integrates deeply with major CRMs like Salesforce
- User-friendly interface for both admins and agents
- Reduces friction in the customer buying journey
Cons
- High entry price point for small businesses
- Complex bot flows require significant setup time
- Reporting can be difficult to customize deeply
Qualified
Pros
- Deep native integration with Salesforce ecosystem
- Real-time visibility into visitor behavior
- Highly responsive customer success team
- Effective at identifying target account activity
- Intuitive interface for sales representatives
Cons
- Requires significant initial configuration time
- Premium pricing is higher than competitors
- Mobile app functionality is somewhat limited