Delighted vs Qualsights

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Mar 2026 8 min read

Delighted

Delighted is a customer and employee feedback software that helps you create, send, and analyze surveys to understand and act on customer experience and employee satisfaction.

0.0 (0 reviews)
Starting at --
Free Trial 14 days
VS

Qualsights

Qualsights is a consumer insights platform that delivers real-time, authentic usage data and feedback through AI-powered analysis, smart sensors, and participant apps to help you understand and optimize customer behavior and product performance.

0.0 (0 reviews)
Starting at --
Free Trial 30 days

Quick Comparison

Feature Monday.com Asana
Starting Price $8/user/mo $10.99/user/mo
Free Plan ✓ Yes (2 seats) ✓ Yes (15 users)
Free Trial 14 days 30 days
Deployment Cloud-based Cloud-based
Mobile Apps ✓ iOS, Android ✓ iOS, Android
Integrations 200+ 100+
Gantt Charts ✓ Timeline view ✓ Timeline view
Automation ✓ Advanced ✓ Basic
Best For Visual teams, automation Task-focused teams

Overview

D

Delighted

<p>Delighted is designed to empower you to collect valuable feedback from your customers and employees quickly and easily. It enables you to craft one-off or automated surveys using effective question types like rating scales, multiple choice, and open-ended questions. With an intuitive interface, Delighted helps you jumpstart and maintain customer experience programs utilizing proven metrics like NPS, CSAT, and CES.</p> <p>You can seamlessly analyze insights through built-in dashboards and segment feedback to take action. Delighted integrates with many platforms like Slack, Salesforce, Stripe, and Zendesk, so you can automate survey triggers and route feedback to the right teams. Start collecting actionable feedback and fueling growth with minimal resources and a straightforward pricing model that even allows free survey sending to begin right away.</p>

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Qualsights

<p>Qualsights empowers you to gain deep and precise consumer insights with its advanced technology suite, including patented smart sensors that passively capture product usage in real time. Using an award-winning participant app, you can collect feedback via videos, photos, and surveys directly from users in everyday settings. The platform's AI-powered tools enable efficient analysis and storytelling, helping you transform raw data into actionable intelligence.</p> <p>This software is ideal for brands and researchers seeking to optimize market launches, validate pre-launch products, and accelerate growth with authentic consumer feedback. Features like continuous usage data, category benchmarks, and real-time engagement support smarter decision-making. Qualsights targets businesses aiming for high-quality qualitative research with flexible methodologies and a dedicated team, enhancing your understanding of consumer behavior to boost product satisfaction and market performance.</p>

Pricing Comparison

M

Delighted Pricing

Free
$0
  • Up to 2 seats
  • Unlimited boards
  • 200+ templates
A

Qualsights Pricing

Free
$0
  • Up to 15 users
  • Unlimited tasks
  • List & Board views

Pros & Cons

M

Delighted

Pros

  • Highly visual and intuitive
  • Powerful automation
  • 200+ integrations
  • Great mobile apps

Cons

  • Can get expensive for larger teams
  • Free plan limited to 2 users
  • Learning curve for advanced features
A

Qualsights

Pros

  • Excellent task dependencies
  • Free plan supports 15 users
  • Strong reporting features
  • Great for enterprise teams

Cons

  • Higher starting price
  • Less visual than Monday.com
  • Fewer integrations

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