Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
Quip
Quip is a collaborative productivity software suite from Salesforce that combines documents, spreadsheets, and chat into a single mobile-friendly workspace to help teams accelerate complex business processes.
Quick Comparison
| Feature | Missive | Quip |
|---|---|---|
| Website | missiveapp.com | quip.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $10/month |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2012 |
| Headquarters | Quebec City, Canada | San Francisco, USA |
Overview
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
Quip
Quip transforms how your team works by consolidating documents, spreadsheets, and real-time chat into a single, living workspace. Instead of toggling between disconnected apps and endless email chains, you can build project plans, analyze data, and make decisions in one place. Because it is a Salesforce company, it allows you to embed live Salesforce data directly into your documents, ensuring your team always works with the most current customer information.
You can use it to streamline everything from account planning to product launches across any device. The platform eliminates version control issues by allowing multiple people to edit the same document simultaneously while discussing changes in an integrated sidebar. It is particularly effective for sales and service teams who need to bridge the gap between their CRM data and their daily collaborative workflows.
Overview
Missive Features
- Shared Inboxes Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses Save time by creating shared templates for common questions that your whole team can access and use instantly.
Quip Features
- Living Documents. Create and edit documents with your team in real-time, combining text, images, and task lists in one shared space.
- Collaborative Spreadsheets. Build powerful spreadsheets that support over 400 functions and allow you to discuss specific cells with your teammates.
- Salesforce Integration. View and update live Salesforce records directly within your documents to keep your CRM data accurate and actionable.
- Integrated Team Chat. Discuss projects instantly with built-in chat rooms and 1:1 messaging attached to every document and spreadsheet.
- Mobile Optimization. Access, edit, and comment on all your work from any device with a native mobile experience that works offline.
- Process Templates. Standardize your team's success by using pre-built templates for account plans, creative briefs, and project trackers.
Pricing Comparison
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
Quip Pricing
- Unlimited documents and spreadsheets
- Integrated team chat and messaging
- Mobile app with offline access
- Standard collaboration tools
- Basic search and organization
- Everything in Starter, plus:
- Single Sign-On (SSO) support
- Enterprise-grade security features
- Advanced administrative controls
- Customizable team templates
- External collaboration capabilities
Pros & Cons
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules
Quip
Pros
- Excellent mobile app functionality for working on the go
- Seamless real-time co-editing without version conflicts
- Powerful integration for teams already using Salesforce CRM
- Consolidates multiple tools into one clean interface
- Built-in chat reduces the need for internal emails
Cons
- Spreadsheet formatting is less robust than Excel
- Document organization can become cluttered over time
- Higher price point compared to basic document tools