Heartbeat
Heartbeat is an all-in-one community platform that combines real-time chat, forum discussions, live events, and content hosting to help you build and manage highly engaged online groups and memberships.
Raklet
Raklet is a comprehensive membership management software that provides integrated tools for contact databases, automated messaging, event ticketing, and digital member cards to help organizations grow their communities.
Quick Comparison
| Feature | Heartbeat | Raklet |
|---|---|---|
| Website | heartbeat.chat | raklet.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $49/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2013 |
| Headquarters | New York, USA | San Francisco, USA |
Overview
Heartbeat
Heartbeat is an all-in-one platform designed to help you build, manage, and scale online communities without juggling multiple tools. Instead of forcing your members to switch between Slack for chat, Zoom for meetings, and Teachable for courses, you can host everything in one branded space. You can organize your community into dedicated channels, create long-form forum threads for deep discussions, and host live video events directly within the app.
The platform is built for creators, educators, and organizations who want to foster genuine connection. You can easily manage memberships, process payments through Stripe, and gate content based on specific user groups. Whether you are launching a small mastermind or scaling a massive online school, Heartbeat provides the infrastructure to keep your members engaged and your administrative tasks automated.
Raklet
Raklet is an all-in-one platform designed to help you build, manage, and grow your community from a single interface. Whether you run a non-profit, a professional association, or a sports club, you can automate your manual tasks and focus on member engagement. You can create a custom-branded portal where members log in, update their profiles, and pay their dues securely online.
The platform simplifies your daily operations by combining a powerful CRM with automated email and SMS triggers. You can organize events with tiered ticketing, track attendance via a mobile app, and issue digital membership cards with QR codes. It scales with your organization, offering a free entry point for small groups and advanced features for global networks needing custom integrations.
Overview
Heartbeat Features
- Real-time Chat Create organized channels for instant messaging so your members can connect and collaborate in real-time.
- Forum Discussions Host long-form threads and searchable discussions to ensure your community's best knowledge never gets lost in the chat.
- Course Hosting Build and sell online courses with a native LMS that keeps your educational content right next to your community.
- Live Events Schedule and host live video calls or webinars directly in the platform with integrated calendar syncing.
- Member Directories Help your members find each other with searchable profiles and custom fields tailored to your community's needs.
- Automated Onboarding Set up automated workflows to welcome new members and guide them through your community's most important resources.
Raklet Features
- Member CRM. Store all member data in one central database and track every interaction, payment, and event attendance automatically.
- Automated Payments. Collect membership fees and donations on a recurring basis with automated invoices and late payment reminders.
- Digital Member Cards. Issue branded digital cards to your members' smartphones for easy check-ins at events and local merchant discounts.
- Event Ticketing. Create public or private events, sell tickets at different price points, and manage check-ins using the mobile app.
- Email & SMS Marketing. Send targeted newsletters and urgent text updates to specific segments of your community based on their interests.
- Private Social Network. Enable your members to connect, message each other, and participate in discussion boards within your own branded portal.
Pricing Comparison
Heartbeat Pricing
- Up to 1,000 members
- Unlimited storage
- Custom domain
- Web, iOS, and Android apps
- Stripe payment integration
- Basic reporting
- Everything in Starter, plus:
- Unlimited members
- Advanced analytics
- Custom onboarding flows
- API access
- Removal of Heartbeat branding
Raklet Pricing
- Up to 50 contacts
- Basic CRM features
- Online payments (4% + fee)
- Email support
- Standard member portal
- Everything in Free, plus:
- Up to 1,000 contacts
- Lower transaction fees (2%)
- Digital membership cards
- Automated messaging
- Custom domain support
Pros & Cons
Heartbeat
Pros
- Consolidates chat, courses, and events into one app
- Clean and modern interface is easy for members
- Strong mobile app performance for on-the-go engagement
- Highly responsive customer support and active development
- Flexible permission settings for different member tiers
Cons
- Learning curve for setting up complex automations
- Lacks a forever-free plan for very small groups
- Limited native integrations compared to older platforms
Raklet
Pros
- Highly customizable member profiles and data fields
- User-friendly interface for both admins and members
- Excellent mobile app for managing on the go
- Consolidates multiple tools into one affordable platform
- Responsive customer support team for technical issues
Cons
- Initial setup can be time-consuming for large databases
- Email template editor has some design limitations
- Transaction fees apply on top of subscription costs