Cobrowse.io
Cobrowse.io provides a highly secure, cross-platform co-browsing solution that allows your support and sales teams to see and interact with your users' screens in real-time to resolve issues faster.
RemoteView
RemoteView is a cloud-based remote desktop software providing secure real-time access and control over PCs, servers, and mobile devices from any web browser to streamline IT management.
Quick Comparison
| Feature | Cobrowse.io | RemoteView |
|---|---|---|
| Website | cobrowse.io | remoteview.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $18/month | $2.5/month |
| FREE Trial | ✓ 0 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2001 |
| Headquarters | London, UK | Seoul, South Korea |
Overview
Cobrowse.io
Cobrowse.io is a modern co-browsing solution that lets you see and interact with your customers' screens across web, iOS, and Android apps. Unlike traditional screen sharing, it allows you to click, scroll, and type alongside your users, making it much easier to guide them through complex workflows or troubleshoot technical issues. You can mask sensitive data fields to ensure privacy while maintaining a high-touch support experience.
The platform is built for security-conscious industries like banking and healthcare, offering both cloud and self-hosted deployment options. You can integrate it directly into your existing website or mobile app using their SDKs, ensuring a branded experience that doesn't require your customers to download any third-party software or plugins. It helps you reduce handle times and improve customer satisfaction scores by eliminating the guesswork from support calls.
RemoteView
RemoteView gives you the power to access and control your computers or mobile devices from anywhere in the world using just a web browser. You can manage remote assets without installing complex software on your local machine, making it easy to provide technical support or work from home. It eliminates the need for VPNs by using secure encrypted connections to bridge the gap between your current location and your office workstation.
You can perform essential tasks like file transfers, remote printing, and screen recording during active sessions. The platform is designed for IT administrators and business professionals who need reliable access to unattended servers or remote kiosks. Whether you are managing a single PC or a global fleet of devices, you can group assets and set granular permissions to keep your infrastructure organized and secure.
Overview
Cobrowse.io Features
- Full Remote Control Take control of your user's screen to click buttons, scroll through pages, and fill out forms on their behalf.
- Screen Annotations Draw and highlight specific elements on your customer's screen to provide clear, visual guidance during a live session.
- Sensitive Data Masking Protect user privacy by automatically redacting sensitive information like passwords and credit card numbers from your view.
- Cross-Platform Support Support your users wherever they are, whether they are using a web browser, an iPhone, or an Android device.
- Session Recording Record your co-browsing sessions for quality assurance, training purposes, or to maintain a detailed audit trail.
- Custom Branding Customize the look and feel of the interface to match your brand, ensuring a consistent experience for your customers.
RemoteView Features
- Web-Based Access. Connect to your remote devices instantly through any standard web browser without needing to install dedicated viewer software.
- Remote Power Control. Turn on, restart, or shut down your remote computers from afar using Wake-on-LAN technology to save energy.
- Drag-and-Drop File Transfer. Move documents and folders between your local and remote machines quickly with a simple drag-and-drop interface.
- Multi-Monitor Support. View and switch between multiple monitors on the remote system to maintain your full office productivity setup.
- Live Screen Recording. Record your remote sessions to create tutorials or keep a visual audit trail of all maintenance activities.
- Remote Mobile Control. Access and control Android devices remotely to provide mobile support or manage unattended digital signage and kiosks.
Pricing Comparison
Cobrowse.io Pricing
- Web, iOS, and Android support
- Unlimited sessions
- Remote control and drawing
- Data masking and redaction
- Standard integrations
- Email support
- Everything in Cloud, plus:
- Self-hosted deployment options
- Single Sign-On (SSO)
- Custom legal agreements
- Dedicated account manager
- Priority 24/7 support
RemoteView Pricing
- Access via web browser
- Remote PC/Server control
- File transfer capabilities
- Remote printing
- Screen recording
- Basic user management
- Everything in Standard, plus:
- Group management tools
- Live monitoring dashboard
- Granular permission settings
- Detailed usage statistics
- Intel vPro technology support
Pros & Cons
Cobrowse.io
Pros
- Extremely low latency for real-time interactions
- No software downloads required for your customers
- Robust security features and data masking capabilities
- Easy integration with existing CRM and helpdesk tools
Cons
- Initial technical setup requires developer resources
- Pricing can scale quickly for large support teams
- Mobile SDK implementation can be complex for beginners
RemoteView
Pros
- No client installation required for the viewing device
- Stable performance even on lower bandwidth connections
- Simple setup process for unattended remote access
- Cost-effective pricing for managing multiple devices
- Strong security with two-factor authentication options
Cons
- Interface feels slightly dated compared to modern competitors
- Mobile-to-PC control can be difficult on small screens
- Advanced features require the higher Enterprise tier