Corus vs Retently

<p>Corus is designed to provide a complete solution for teams needing quick and impactful insights through custom surveys. It enables you to collaborate on survey design, reach a wide or private audience, and explore results with user-friendly visualizations and AI-powered analysis. Whether working within your team or with Corus experts, you can create surveys that address your specific research needs.</p> <p>With Corus, you can publish your findings as interactive digital microsites or save your reports in PowerPoint and Excel formats, making it easy to share insights broadly. It supports a global panel of 130 million people for audience targeting, allowing you to gather data efficiently. This platform benefits users looking for an all-in-one survey, analytics, and reporting tool to streamline their research workflow.</p>

<p>Retently is a customer feedback software designed to help growing brands gather actionable insights across every touchpoint of their customer journey. It enables you to send targeted surveys like NPS, CSAT, and CES via multiple channels such as email, SMS, and in-app messages. With AI-powered insights, you can easily discover what is breaking, why it matters, and the next steps to take based on feedback from surveys, reviews, and support tickets.</p> <p>The platform offers automated features to route feedback, trigger follow-ups, and alert your team based on sentiment and urgency, ensuring timely responses to customers. It integrates natively with popular ecommerce and customer service tools like Shopify, Gorgias, and Klaviyo, making it ecommerce-ready. Whether you want to measure satisfaction throughout the customer lifecycle or close the loop by turning detractors into promoters, Retently supports you with automation and journey tracking to enhance customer satisfaction and drive growth.</p>