GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
Riverside
Riverside is a high-quality remote recording software that captures studio-grade video and audio locally from each participant to ensure professional results regardless of your internet connection strength.
Quick Comparison
| Feature | GoTo Connect | Riverside |
|---|---|---|
| Website | goto.com | riverside.fm |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2019 |
| Headquarters | Boston, USA | Tel Aviv, Israel |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By combining a professional phone system with HD video meetings and text messaging, it eliminates the need to juggle multiple apps. You can manage your entire communication stack from a single dashboard, whether you are working from a desk phone, a desktop computer, or a mobile device.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can easily set up custom call routing, host large-scale video conferences, and engage with customers through SMS or social media integrations. It solves the problem of fragmented communication by keeping your team reachable and your customer interactions organized in one reliable cloud-based system.
Riverside
Riverside provides you with a virtual studio to record high-quality podcasts and video interviews from anywhere in the world. Instead of relying on your internet stability, the platform records each participant locally on their own device. This means you get crystal-clear 4K video and uncompressed 48kHz WAV audio for every guest, even if their connection drops or lags during the live session.
You can manage the entire production process within one browser-based dashboard, from inviting guests to downloading separate tracks for easy editing. The platform also includes AI-powered tools to help you generate transcripts and create short-form social media clips instantly. Whether you are a solo creator or part of a large media production team, you can produce professional-grade content without expensive studio hardware.
Overview
GoTo Connect Features
- Cloud Phone System Get a professional business number and manage calls with advanced features like virtual receptionists and custom hold music.
- HD Video Conferencing Host face-to-face meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing flows visually with a drag-and-drop interface to ensure callers always reach the right person.
- Multi-Channel Messaging Chat with colleagues and text customers via SMS or MMS directly from your business number to keep records centralized.
- Mobile and Desktop Apps Take your office phone with you anywhere using native apps that turn your laptop or smartphone into a full-featured workstation.
- Real-Time Analytics Monitor call volumes and team performance with detailed reports to help you make data-driven decisions about your staffing.
Riverside Features
- Local Recording. Record high-quality audio and video locally on each participant's device to bypass internet connection issues and lag.
- Separate Tracks. Download individual audio and video tracks for every guest so you have total control during the post-production process.
- AI Transcriptions. Generate highly accurate transcripts in seconds to speed up your editing workflow and improve content accessibility.
- Magic Clips. Use AI to identify the most engaging moments of your recording and turn them into vertical social media videos.
- Text-Based Editor. Edit your video by simply deleting text in the transcript, making complex video cuts as easy as editing a document.
- Producer Mode. Join the call to monitor and control the recording behind the scenes without appearing on the final video track.
- Live Streaming. Broadcast your recording sessions live to platforms like YouTube, Facebook, and LinkedIn to engage with your audience in real-time.
- Mobile App. Record studio-quality interviews on the go using native iOS and Android apps that sync directly with your online studio.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Meetings with up to 4 participants
- Basic call routing
- SMS and MMS messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Meetings with up to 250 participants
- Recorded greetings and announcements
- International calling to 50+ countries
- Call recording and transcription
Riverside Pricing
- Unlimited recording
- Individual audio/video tracks
- Up to 720p video quality
- 44.1 kHz audio quality
- 2 hours of separate tracks
- Watermark on exported files
- Everything in Free, plus:
- No watermarks on exports
- 5 hours of separate tracks/month
- Up to 4K video quality
- 48 kHz audio quality
- Live streaming to social media
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Visual dial plan editor simplifies complex routing
- Reliable call quality even on mobile data
- Consolidates multiple communication tools into one bill
- Excellent customer support during the onboarding process
Cons
- Mobile app can occasionally drain phone battery
- Basic tier is quite limited for meetings
- Reporting interface takes time to master
- Occasional lag during high-occupancy video calls
Riverside
Pros
- Superior audio and video quality compared to standard calling apps
- Separate tracks make professional post-production much easier
- AI clip generator saves hours of manual social media editing
- Simple browser-based interface requires no guest software installation
Cons
- Requires significant upload bandwidth for high-resolution files
- Occasional browser compatibility issues with older versions
- Mobile app features are more limited than the desktop version