Mews
Mews is a cloud-based hospitality management system that automates operations for hotels and hostels, featuring integrated payments, guest journey management, and a vast marketplace of third-party software integrations.
RoomRaccoon
RoomRaccoon is an all-in-one hotel management system designed to help independent hoteliers automate operations, increase direct bookings, and manage distribution through an integrated PMS, booking engine, and channel manager.
Quick Comparison
| Feature | Mews | RoomRaccoon |
|---|---|---|
| Website | mews.com | roomraccoon.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $99/month | $??/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2017 |
| Headquarters | Prague, Czech Republic | Breda, Netherlands |
Overview
Mews
Mews is a flexible hospitality cloud designed to help you move away from legacy systems and embrace modern, automated operations. You can manage every aspect of your property—from the front desk and housekeeping to finance and guest experiences—within a single, intuitive interface. The platform focuses on removing administrative friction, allowing your staff to spend more time engaging with guests rather than staring at screens.
You can transform the guest journey by offering online check-in, digital keys, and automated settlement of payments. Whether you run a boutique hotel, a large international chain, or a hybrid hostel, the software scales to meet your needs. By centralizing your data and connecting to hundreds of industry-specific apps, you gain a clear overview of your performance while providing a personalized experience for every visitor.
RoomRaccoon
RoomRaccoon provides a unified platform to run your entire hotel operation without switching between different tools. You can manage your front desk, guest communications, and housekeeping schedules from a single dashboard. The system combines a property management system (PMS) with a built-in booking engine and channel manager to ensure your availability stays synced across all booking sites in real-time.
You can automate repetitive administrative tasks like sending confirmation emails, processing payments, and generating invoices. The platform also includes revenue management tools that help you adjust your pricing automatically based on market demand. It is specifically designed for independent hotels, B&Bs, and boutique stays with up to 100 rooms, helping you save time on manual data entry while driving more direct revenue through your own website.
Overview
Mews Features
- Mews Operations Streamline your front office and housekeeping tasks with a mobile-friendly dashboard that updates room statuses in real-time.
- Mews Payments Automate your entire payment process with secure, integrated processing that eliminates manual data entry and reduces chargebacks.
- Guest Journey Empower your guests with branded online check-in and check-out options to reduce lobby wait times and improve satisfaction.
- Mews Marketplace Connect your property to over 1,000 industry apps including POS, CRM, and revenue management systems with one-click integrations.
- Multi-Property Management Manage multiple locations from a single login, allowing you to standardize settings and view aggregated reporting across your portfolio.
- Mews Terminals Sync your physical card readers directly with your property management system to ensure every transaction is recorded accurately.
RoomRaccoon Features
- Cloud PMS. Manage your daily front desk operations, check-ins, and guest profiles from any device with a secure cloud-based dashboard.
- Channel Manager. Sync your room availability and rates across 100+ booking channels like Booking.com and Expedia instantly to prevent overbookings.
- Booking Engine. Accept commission-free bookings directly on your website with a mobile-optimized checkout process that matches your hotel branding.
- Yield Management. Maximize your revenue by setting automated rules that increase or decrease your room rates based on occupancy levels.
- Automated Upselling. Boost your average guest spend by automatically offering room upgrades, breakfast, or early check-ins during the booking process.
- Online Check-in. Reduce front desk wait times by allowing your guests to check in via their mobile devices before they arrive.
Pricing Comparison
Mews Pricing
- Core property management features
- Mews Operations dashboard
- Integrated payment processing
- Online guest check-in
- Access to Mews Marketplace
- Standard reporting tools
- Everything in Pro, plus:
- Advanced automation rules
- Multi-property management tools
- Priority technical support
- Custom API access
- Enhanced data analytics
RoomRaccoon Pricing
- Cloud Property Management System
- Integrated Booking Engine
- Connection to 5 OTA channels
- Automated guest communications
- Online payments integration
- Standard reporting tools
- Everything in Entry, plus:
- Unlimited OTA channel connections
- Advanced yield management rules
- Enhanced guest upselling tools
- Housekeeping management module
- Document management and storage
Pros & Cons
Mews
Pros
- Modern and intuitive user interface
- Extensive library of third-party integrations
- Automated payment processing saves significant time
- Strong mobile functionality for floor staff
- Frequent updates and new feature releases
Cons
- Initial setup and configuration is complex
- Customer support response times can vary
- Higher price point than basic competitors
- Steep learning curve for advanced features
RoomRaccoon
Pros
- All-in-one system eliminates the need for third-party integrations
- Very intuitive interface that is easy for new staff to learn
- Excellent automated upselling features that drive additional revenue
- Responsive customer support team available in multiple languages
Cons
- Customizing document templates can be technically challenging
- Mobile app functionality is more limited than the desktop version
- Initial setup and data migration requires significant time investment